Jonathan Downing Email & Phone Number

Laurel, Md, Us

San Jose, California, Us

Cultivated relationships and solved business problems with higher education, state, and local governments in Virginia, Maryland, Delaware, and Washington, D.C.Supported multiple account representatives through complex and lengthy sales cycles, exceeding yearly goals, averaging 120% over five years.Architected Multi-Cloud, Multi-Availability Zone solutions for High Availability and Disaster RecoveryDeveloped widely used documentation and presentations for customers, C-Level, system integrators, and coworkers simplifying go to market strategy. Provided leadership on hybrid cloud best practices and solutions to best leverage cutting edge technologies including Cloud Volumes ONTAP, FSx for NetApp ONTAP, Azure NetApp Files, and Cloud Governance Solution.Developed, architected, and delivered enterprise storage solutions built around all flash and extreme system resiliency including Tier1/2 Storage and Object Storage platforms. Regularly collaborated with cross-functional teams on RFP responses for major SLED customers leveraging years of industry knowledge and expertise to result in contract wins.Architected multi-PB hybrid storage environments to manage and protect long term customer data and retention requirements.Coordinated in implementing data management solutions to maintain system availability, security, and integration with tech leaders such as VMware, Amazon, Microsoft, Rubrik, and Cisco.

Chantilly, Va, Us

On-site Professional Services Consultant, Responsible for providing expert guidance on all NetApp hardware and software using Clustered ONTAP software. Providing leadership and training to the Secondary Storage Team on all NetApp products and software. Provide constant recommendation on process improvements to ensure they are getting the most out of their storage and storage efficiencies. Lead day-to-day operations and administration for projects for NetApp related projects.

Centennial, Colorado, Us

On-site Professional Service Engineer (PSE) for NetApp serving Verizon Communications. Responsible for implementing installing new FAS equipment for primary and secondary (NearStore) storage and configuration to match standards options set by Verizon by setting options. Architected and configured multiple installs/instances on Operations Manager and Performance Advisor. Configured alerting and documented standard response procedures to alerts. Architected and implemented VMware on NFS and Oracle (OVM) on NFS, Verizon’s first environments of NFS. Oracle on NFS included SnapDrive for Unix with Role Based Access Control (RBAC). Help tested SMVI (VSC) for reporting purposes for the VMware team. Help tested and wrote standards, configurations, and troubleshooting guides. Responsible for Data OnTap upgrades across 150+ Storage Controllers in 5 datacenters and various hardware platforms. Authored numerous documents for administrative use by various Verizon teams. Managed day-to-day administration and Verizon projects. Responsible for providing guidance and direction to the NetApp Sales account team, and multiple Verizon business units. Provided guidance and training for all sites within Verizon.

Falls Church, Virginia, Us

The position is handling daily maintenance of Network Appliance Storage Controllers, initial configuration of the filers, creating aggregates, volumes, qtrees, and LUNs. Upgrading the versions of Data OnTapConfigure Filers for snapmirrors across the network. There are over 30 NetApp Filers in different locations worldwide. Configure the Filers for high availability and failover. Maintain overall health and network monitoring of filers in Command Central Storage. Completed 2 datacenters moves successfully.

Reston, Va, Us

A Deployment Sr. UNIX/Windows System Administrator, assigned to build and deploy windows workstations and servers, web servers, NetApp storage and associated H/W and S/W, which provides high availability to digital geospatial intelligence information. Support customer sites locally, around the country and overseasUtilize Solaris jumpstart feature to configure UNIX servers/workstationsPerform post installation procedures on servers Install patches on UNIX systemsPerform server backup utilizing VERTIAS software Configure and integrate network specific to site requirementsUpgrade existing sites with new H/W and S/W upon requestImage Workstations using Power Quest Image Center

Washington, Dc, Us

Supported over 200 users for the Intelligence Operation Center (IOC) In Kuwait and Iraq. Troubleshoot / resolved unique network, server, s/w and h/w related issues. Provide system administrative support for various levels of security classifications.Perform daily general maintenance in order to achieve optimal system performance. Manage user accounts, host computers and DNS records within an Active Directory environment. Manage DOD switches and sites CISCO routers tailoring them to site specific requirements. Maintained and updated commands web-site using Macromedia Dream Weaver application.Performed system administrative tasked with the installation of several types workstations. Installed, configured, and upgraded Microsoft NT/2000; Microsoft Office; Outlook; Norton Anti-Virus and various IAVA security updates. Managed and created user accounts for the Domain and Exchange accounts. Maintained, configured and setup over 200 computers along with associated peripherals. Performed repairs and made recommendations for maintenance schedules.

Bachelor Of Science (Bs), Information Technology

Education record