Jonathan Drew Email & Phone Number

124-126 Brick Lane

Aldgate East

Establishing a brand business plan in conjunction with the owner Creating sales, marketing and leadership strategies to promote and grow the Oi Hanoi brandDeveloping relationships with suppliers to negotiate the best dealsEstablishing stock control/monitoring systems and ordering protocolsPreparing and improving policies and operating procedures Creating and enforcing best work practice policies and proceduresTraining and supporting staff and scheduling skilled staff appropriatelyComplying with health & safety and legal regulations and establishing and enforcing hygiene standards and proceduresBuilding the events aspect of the Oi Hanoi brandDelivering events on time, within budget, that exceed expectations by setting communicating and maintaining timelinesCommunicating, maintaining and developing client relationshipsTravelling to on-site inspections and project managing eventsProviding leadership, direction and support to the team

Saas-Fee, Valais, Switzerland

Saas-Fee, Valais, Switzerland

Teaching one to one private clientsWorking specifically with unusually anxious clientsOrganising and teaching children’s group lessonsDealing with all emergency situations

Sydney, Australia

Being responsible for the business performance of the restaurantAnalysing monthly sales reports and strategizing to ensure restaurant profitabilityCreating marketing schemes, such as promotional events and discountsPreparing weekly reports, including staff control, food control and salesSetting targets/budgets with the general managerPlanning and coordinating menus with the Head ChefRecruiting, training, managing and motivating staffResponding to customer queries and complaintsGreeting customers, organising table reservations and offering advice about menu and wine choicesMaintaining high standards of quality control, hygiene, and health and safetyChecking stock levels, order supplies and preparing cash drawers and petty cash

Whistler, Canada

Providing an exclusive customer experience for all trainee instructors over their three month courseMonitoring all aspects of the day-to-day activities to ensure the highest standards Liaising with the Snow School to assure smooth scheduling of lessons, exams and certificationsObtaining regular feedback from instructors to assess where one-to-one instruction would benefit trainees Dealing with external vendors to organize and attend social activitiesSourcing and negotiating with outside catering venuesProviding support in all aspects of the trainees stay, including airport transfers, chalet maintenance, equipment needs and any emergency situations

Whistler, Canada

Teaching high-value private clientsWorking specifically with unusually anxious clientsOrganising and teaching children’s group lessonsDealing with all emergency situationsLiaising with the Snow School to assure smooth scheduling of lessons, exams and certificationsOrganising and attending social activities

London, United Kingdom

Responsible for managing the ISO9001 Quality Standard & ISO14001 Environmental Standard and performing bi-annual auditsResponsible for implementing and developing the 'Carbon Neutral' and the 'Landfill Reduction' Projects Liaising with directors to ensure project outcomes are in line with expectationsDeveloping policies and procedures in conjunction with directorsSupporting internal clients in fulfilling their rolesManaging the Sales and Marketing department to achieve role requirementsMarket researching and strategic planning