Jonathan Dugger Email & Phone Number

Responsible for managing the operation, support, configuration, and maintenance of the Microsoft Windows client/server infrastructure. Support end users on complex technical issues related to applications, client hardware and servers . Manage Windows server including hardware/software upgrades and patching of Operating Systems and other applications. Design, build, test, and implement server solutions in both physical and virtual environments. Create and maintain documentation of environment and application configuration. Comply with and help to enforce standard operating policies and procedures. DBA Assistant, responsibilities include building database systems depending on each end users specialized role. Define users and enable data distribution to the right user. Use high speed transaction recovery techniques and back up data. Minimized database downtime and manage parameters to provide fast query responses. Monitor database performance, implement changes and apply new patch versions when required. Certifications: CCENT, Microsoft Certified Professional, CompTIA A+ Certified, CompTIA Network+ Certified.

Listed skills include Troubleshooting, Networking, Help Desk Support, Printers, and 18 others.