Senior Technology Infrastruction Analyst
Current- Leading daily scrum standups to coordinate IT Support Projects using Agile Methodology
- Researched and implemented new technologies to enhance security posture and ensure compliance with industry standards and regulatory requirements, including on-premises and cloud environments.
- Managed ticket escalations through collaborative efforts across departments, employing the SWARM model to swiftly address security incidents and vulnerabilities.
- Collaborated with cross-functional teams to implement IT Security Projects and upgrades