Infrastructure consultant delivering on Cyber Security and Cloud Infrastructure remotely. Focusing on both commercial and government customers to build solutions for their secure cloud goals. • Deploying Azure resources with IAC or Infrastructure as code utilizing ARM templates and ADO or Azure DevOps Pipelines• Running workshops for customers and transfer knowledge sessions• Configuring Azure Sentinel and MDE or Microsoft Defender for endpoint, and Defender suite products for cloud and hybrid environments. • Assisting customers with Azure Active Directory, MFA, Conditional Access, Azure AD connect, and Azure Identity protection during their tenant enablement.

As a Support Engineer on the Azure Rapid Response team, I have had the opportunity to leverage my troubleshooting skills and collaborate to solve technical complex problems well working with our business strategic customers. I have assisted in the development of other engineers through one-on-one mentoring and collaborative problem-solving. Within ARR consulting our strategic partners with proactive IT solutions and delivering problem resolutions is a top priority. ARR requires highly motivated problem solvers for demanding initial 15-minute response time.• Documented Azure Kubernetes services IT solutions for customers problems to proactively create troubleshooting guides allowing others in IT services to yield faster problem resolution in similar information systems problems.• Highly adaptive engineer training in technologies like azure Kubernetes service to assist the team in handling case load in emerging technologies resulting in the ability to continue supporting our customers.• Worked with customers to solve issues with Windows and Linux Virtual Machines hosted in Azure including RDP, SSH, performance, connectivity, extensions, and management.

As a Support Escalation Engineer on the Cloud Integration Engineering team within Global Business Support, I work directly with developer customers who range from small software developers to global Fortune 100 corporations. I am a member of an elite team that solves the most challenging Microsoft Azure cloud service problems. I work with other engineers to debug, troubleshoot, correct code, and create solutions. I document solutions and work with the operations team and product groups to improve Microsoft Azure services.

MSSA is a highly intense 18-week technical and professional boot camp developed by Microsoft that covers the fundamentals of network and system administration. Tasks included Deploying and configuring server 2012 in an enterprise network. Configuring and Troubleshooting server 2012 roles such as DHCP, Active Directory and DNS with Hyper-V Hypervisor, as well as Configuring and deploying private and public cloud using system center.• Administered forest and child Active Directory Domains created Using Hyper-V• Deployed system center in an enterprise lab environment on server 2012• Learned PowerShell basics and how to develop scripts in ISE

Training Administrator Manager (2016 to 2017)Processed all new associates into the organization by handling sensitive information and organizing it into a database. Updated and maintained organizations training information on proprietary software. Developed reports to advise organizational leaders of organizations status on training. • Implemented experience with visual basic and excel to create a database of the organizations information that provided automation and provided centralization of information saving time and increasing productivity. • Created template documents to demonstrate proper administrative paperwork and to decrease time for preparation of documents for the organization.

Lead small four man teams in harsh environments operating dangerous equipment. Implemented training for new Personnel validating their skills and developing continuing education.• Developed hands on classes for small teams to demonstrating proper operation, maintenance of equipment extending life expectancy of equipment.• Mentored personnel to provide knowledge transfer to new personnel developing leadership skills of the team as a whole

Maintained all radio equipment for the Organization. Provided inventory documentation for the handling and issuing of valuable equipment during operations. Responsible for the mentoring of other Radio Operators in the organization. Established and maintained a top secret clearance with SCI. • Maintained and inventoried over 100 individual pieces of communication equipment that cost 9,000 dollars or more each without loss or damage of equipment for the organization. • Using experience with organizations equipment developed PowerPoint and hands-on classes to teach new field radio operators proper operating procedures.