Jonathan Dyer Email & Phone Number

Black Diamond, Wa, Us

• Led the end-to-end migration of the Salesforce Order Management System and Salesforce Reference Architecture for B2C websites, enhancing operational efficiency and enabling scalable processes for hyper-growth, as measured by improved system performance and user satisfaction.• Directed a product return automation project, achieving $200,000 in savings in the first year, as measured by reduced operational costs and increased process efficiency, by implementing innovative automation solutions.• Spearheaded cross-functional leadership meetings to ensure strategic alignment with organizational objectives, fostering a culture of collaboration and continuous improvement across departments.• Founding member of the AI Governance Committee, overseeing the integration of AI technologies in business processes.

• Spearheaded the enterprise-wide rollout of Microsoft 365 and transitioned to remote training services amid COVID-19, enhancing organizational resilience and operational continuity.• Founded and cultivated the Project Management Community of Practice, driving a culture of collaboration and continuous improvement, instrumental in fostering a high-performance team environment.• Orchestrated cross-functional team efforts to align project execution with strategic business objectives, significantly contributing to the company's agile response to market demands.

Albuquerque, New Mexico Area

• Spearheaded market analysis and business development for directed energy systems, driving strategic decisions, and laying the groundwork for high-impact partnerships, as evidenced by enhanced project alignment and stakeholder engagement. • Orchestrated configuration and documentation processes for project portfolios, ensuring rigorous compliance and quality control, which contributed to securing and maintaining Secret clearance from the Department of Defense, underscoring a commitment to operational excellence and security.

Everett, Wa

• Executed process improvement initiatives using Lean+ and Six Sigma methodologies, delivering over $50,000 in annual savings.• Championed safety and ergonomic enhancements, reducing injuries and fostering a culture of continuous improvement, as evidenced by enhanced workplace conditions.• Directed change management projects within a large, matrixed organization, optimizing production rates and demonstrating leadership in navigating complex operational challenges.• Conducted workshops addressing systemic quality issues, achieving a 30% reduction in wire damage.

Bellevue, Wa

• Determined proposed market research project feasibility, limitations, and assessed critical and contributing research factors.• Drafted research proposals and maintained a strong relationship with clients.

• Spearheaded comprehensive market research initiatives, providing pivotal insights that informed client strategies across diverse industries, potentially contributing to significant revenue growth. • Authored and delivered compelling research reports on brand awareness, customer satisfaction, and new business ventures, driving actionable decisions for clients. • Instrumental in identifying and capitalizing on new business opportunities through in-depth market analysis, fostering lucrative partnerships and enhancing client portfolio.

• Coordinated events for political campaigns, managing volunteers and ensuring effective communication.• Organized voter registration drives and recruitment events, contributing to successful campaign outcomes.

Bellingham, Washington Area

-->Managed a campus club in preparation for the election season.-->Organized student recruitment events and voter registration drives.-->Held weekly meetings and coordinated with Field staff to ensure proper messaging and preparation.

-Maintained a stocked dining hall and ensured that dishes were prepared for the next course.

Master Of Business Administration - Mba

Certificate, Project Management

Bachelor Of Arts (B.A.), Economics/Political Science

Activities and Societies: President of Current Events Forum, President of Students for Barack Obama