Jonathan Eason Email & Phone Number

Los Angeles, Ca, Us

Burbank, Ca, Us

Burbank, Ca, Us

I help architect and support infrastructure that is critical to the distribution of content around the company and to partners worldwide.

Burbank, Ca, Us

Media Infrastructure & Technology, Disney/ABC Television Group

Burbank, Ca, Us

Video Operations, Digital Media, Disney/ABC Television Group

Burbank, Ca, Us

Video Operations, Digital Media, Disney/ABC Television Group· Maintain all disk and tape library systems.· Develop and maintain all hierarchical storage policies for optimal use of available disk storage.· Troubleshoot and repair all storage issues while working closely with vendors on a resolution for any and all issues.· Evaluate storage and performance bottlenecks.· Guard and protect data integrity.· Assign and maintain POSIX & ACL permission levels.· Define and plan all storage and archival growth.

- Part of a Global Technical Services Group offering 24x7 product support.- Work with sales professionals covering Southern California Region, responsible for more than 20 post-production company accounts.- Mediate storage manufacturer calls for the customer to resolve hardware issues; firmware updates, hard drive failures, RAID controller malfunctions, etc.- Collaborate with resellers and partners in planning, implementing and supporting existing customer upgrades and new customer purchases.- Create custom Perl and Bash scripting tools to automate processes, reduce troubleshooting time and simplify customer interactions.- Complete system instrumentation including third party application profiling using tools like strace, perfmon, iptraf, ethereal, netstat, iostat and more.- Data Recovery - performed successful data recovery for customers on multiple occasions due to RAID failures.- Collect and implement reseller and customer feedback on our products to improve their value to the customer.- Volunteered to work on internal projects establishing training programs for the Technical Services Group, Resellers and Customers.- Created and maintained procedural documentation for product integration.- Coordinate and assist with product demonstrations in Los Angeles - demonstration of 4K workflow for ASCE/SMPTE, Sony D21 / Rave3d live Production Demo 2009.

Reno, Nv, Us

- Hardware troubleshooting and repair, disk imaging, computer case modifications, printer repair, general application troubleshooting and network troubleshooting.- Novell; basic administration of user accounts.- Assisted in training of new technicians.

- Designed and maintained company Intranet.- Responsible for office computer equipment maintenance and updates; Windows 2000 Professional.- Upgrade, document and maintain network infrastructure.- Maintain Novell user accounts.- Monitored and maintained database backups.- Assisted with planning in physical security of data assets.- Security Camera maintenance and repair.- Troubleshooting, programming and upgrading/integrating a proprietary Telephone Answering System with current computer technology.- Answered telephone lines for multiple businesses.- Trained in pager programming and sales.