Jonathan Escobar Email & Phone Number
Who is Jonathan Escobar? Overview
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Jonathan Escobar is listed as Autopilot Engineer ll at Tesla, a with 76101 employees, based in Salt Lake City, Utah, United States. AeroLeads shows a matched LinkedIn profile for Jonathan Escobar.
Jonathan Escobar previously worked as Customer Service Specialist at Route and Autopilot Engineer at Tesla. Jonathan Escobar holds Bachelor Of Science - Bs, Economics from University Of Utah.
Email format at Tesla
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About Jonathan Escobar
Jonathan Escobar is a Autopilot Engineer ll at Tesla.
Jonathan Escobar's current company
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Jonathan Escobar work experience
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Customer Service Specialist
Autopilot Engineer
Merchant Technical Support Specialist
• Functioned on a team of 1 handling all internal and external merchant facing inquiries. • Managed external Zendesk tickets from merchants needing additional assistance with our product.• Worked with my manager on a weekly cadence to improve our ticket process, which resulted in a 70% decrease in first response time and 80% decrease in resolution time. • Acted as a subject-matter expert in multiple Slack channels, providing extensive knowledge on our product, our product’s features, and internal policies. • Handled JIRA internal bug submissions by researching, triaging, and escalating issues to our engineers if necessary.
Customer Service Specialist
• Quickly solved customer and merchant claims through communication forms of chats and emails.•Maintained organization across multiple software, including Zendesk, Shopify, PayPal, Divvy, and Salesforce. • Recognized potential problems, reported them to engineering team, and recommended solutions to improve work operations. • Helped mentor and guide new hires to meet minimum expectations within their first few weeks.
Microsoft Technical Support
• Chatted with customers through RAVE to provide resolution steps for their immediate issues.• Troubleshooted complex Office application and Windows OS issues. • Worked collectively with coworkers and supervisors through Teams to request additional guidance.• Took remote control of customers’ devices when necessary and ensured their information was kept private.
Discover Card Representative
• Contributed to an estimated 100 outbound calls per day. • Handled sensitive personal identifying cardmember information. • Ensured that the correct cardmember was identified and made aware of updates regarding their account. • Acknowledged third-party issues and resolved their problems quickly and efficiently. • Effectively communicated with other employees and upper management to ensure complete care of client.
Colleagues at Tesla
Other employees you can reach at tesla.com. View company contacts for 76101 employees →
Mirko Nehls
Colleague at TeslaBerlin Metropolitan Area, Germany
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Jean Gökmen
Colleague at TeslaBerlin, Germany
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GJ
Gy Jung
Colleague at TeslaBusan, South Korea, Korea, Republic Of
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CP
Chris Peiffer
Colleague at TeslaNashville Metropolitan Area, United States
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Martin Ganchev
Colleague at TeslaBerlin, Germany
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Yash Patel
Colleague at TeslaStillwater, Oklahoma, United States
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Luis Arturo Beltran
Colleague at TeslaAustin, Texas Metropolitan Area, United States
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KD
Kenneth Dayton
Colleague at TeslaLivermore, California, United States
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LM
Lucy Mercado, Mhrm
Colleague at TeslaSanta Clarita, California, United States
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RM
Rasmus Mallat
Colleague at TeslaVantaa, Uusimaa, Finland
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Jonathan Escobar education
Bachelor Of Science - Bs, Economics
Bachelor Of Science - Bs, Network Engineering & Security
Frequently asked questions about Jonathan Escobar
Quick answers generated from the profile data available on this page.
What company does Jonathan Escobar work for?
Jonathan Escobar works for Tesla.
What is Jonathan Escobar's role at Tesla?
Jonathan Escobar is listed as Autopilot Engineer ll at Tesla.
Where is Jonathan Escobar based?
Jonathan Escobar is based in Salt Lake City, Utah, United States while working with Tesla.
What companies has Jonathan Escobar worked for?
Jonathan Escobar has worked for Tesla, Route, and Education At Work.
Who are Jonathan Escobar's colleagues at Tesla?
Jonathan Escobar's colleagues at Tesla include Mirko Nehls, Jean Gökmen, Gy Jung, Chris Peiffer, and Martin Ganchev.
How can I contact Jonathan Escobar?
You can use AeroLeads to view verified contact signals for Jonathan Escobar at Tesla, including work email, phone, and LinkedIn data when available.
What schools did Jonathan Escobar attend?
Jonathan Escobar holds Bachelor Of Science - Bs, Economics from University Of Utah.
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