Jonathan Estep Email & Phone Number

Covington, Ky, Us

Bellevue, Ky

Bellevue, Ky

Cincinnati, Oh

Responsible for quoting, enrolling, and servicing insurance for commercial customers’ equipment, specifically construction and machine tool equipment.- Responded to phone and email requests for insurance quotes and a variety of related inquiries- Engaged equipment dealers across the U.S. with marketing campaign that saw immediate increase in referrals and sales

Cincinnati, Oh

Responsible for dispatching requests for service made by clients (banks and credit unions) on their equipment used in day-to-day operations, and for processing the claim made after service has been completed.- Negotiated with vendors to obtain savings on behalf of clients- Made service request process for clients more streamlined and user-friendly

Amelia, Oh

Responsible for processing claims checks and related documentation for customers of banks and mortgage companies, and for ensuring the correct home insurance information was on file, and issuing payment on said insurance policies, if mortgage had an escrow account.- Worked alongside banks and mortgage companies to obtain the documents needed to pay contractors for customers’ home repairs- Consistently achieved monthly quality scores of 99-100% (accuracy in handling calls)

Batavia, Oh

- Organized weekly songs set list for the Sunday service, with Saturday rehearsal- Managed 6-8 volunteers- Visioncast for future goals

Florence, Ky

Responsible for training new employees on all front counter, cashier and drive-thru positions.- Developed a thorough and effective training style to be utilized by the training team- Assisted in the design and implementation of a more efficient drive-thru service method which increased order accuracy and sales- In both roles at Chick-fil-A, regularly offered solutions to guests, e.g. suggesting new or less common menu options, assisting with catering orders for large corporate or church events, providing alternatives for guests with food allergies

Florence, Ky

Responsible for managing the daily shift (running breaks, assigning positions, etc.), and for counting and delivering the bank deposit.- Entrusted with store security, often opening and/or closing the restaurant- Developed relationships with coworkers and gained reputation as a trusted team leader- In both roles at Chick-fil-A, regularly offered solutions to guests, e.g. suggesting new or less common menu options, assisting with catering orders for large corporate or church events, providing alternatives for guests with food allergies