With over 12 years in the pharmaceutical industry, I bring a wealth of experience in GMP environments, specializing in operations management, training, education and employee experience. My career has been marked by a series of progressive roles at ITH Pharma, where I advanced from Technical Assistant to senior management positions, including Operations Manager and Employee Experience Manager.As an Operations Manager, I successfully led daily production activities, ensuring compliance with GMP standards and consistently achieving production targets. I managed large teams, optimized schedules, tracked staff development, all while maintaining a positive and productive work environment. My dedication to staff training and development played a key role in building a highly skilled and motivated workforce. We increased retention by 30% across the 2+ years I was part of the operations team.In my most recent role as Employee Experience Manager, I focused on enhancing company culture and staff engagement. Through comprehensive surveys and focus groups, I gathered actionable insights that informed strategic decisions, leading to a more engaged and satisfied workforce. I also organized various company-wide events and improved appraisal systems, fostering a strong sense of community and teamwork.One of my significant achievements includes the creation of a new training department, which reduced accreditation time by 40%. Additionally, I contributed heavily towards the redesign of SOP templates to enhance information retention and reduce errors, demonstrating my ability to implement effective changes that drive tangible results.Before my tenure in pharmaceuticals, I was a REPs Level 3 qualified personal trainer at Virgin Active's flagship club in Twickenham Stadium. This experience refined my skills in client management and goal achievement, which I have successfully applied to team leadership and development in my current field.My core strengths include dynamic team leadership, cross-functional collaboration, and driving cultural change. I am passionate about creating a dynamic and inclusive work environment where every team member can thrive. Currently, I am open to new opportunities where I can apply my extensive experience and skills to support the success of a forward-thinking organization.I am eager to connect with professionals who share my commitment to fostering a positive and dynamic work culture and explore roles that align with my expertise.
