Jonathan Fass Email and Phone Number
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Cross-functional operations director with over 10+ years of experience in Tech and Military/Defense roles. I currently manage operations at Synthesis, an international leadership assessment and development company. In that capacity, I manage all operations, including business development, delivery of products and services, reselling efforts, and customer management.Raised in Belgium, I am fluent in four languages and experienced in cross-cultural relations and communication. Proven program management skills, analytical skills and content delivery capabilities in demanding environments.
Synthesis
View- Website:
- agilesynthesis.com
- Employees:
- 15
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Director Of OperationsSynthesis Jan 2020 - PresentGreater New York City Area▪ Manage business operations and new projects throughout the client life cycle.▪ Define project scope and ensure technical feasibility.▪ Manage relationships with channel partners, clients and cross-functionally diverse stakeholders.▪ Predict and anticipate roadblocks. Communicate customer issues with leadership team and devise methods to improve the customer experience, including problem and complaint resolution.▪ Develop and track project performance metrics to analyze… Show more ▪ Manage business operations and new projects throughout the client life cycle.▪ Define project scope and ensure technical feasibility.▪ Manage relationships with channel partners, clients and cross-functionally diverse stakeholders.▪ Predict and anticipate roadblocks. Communicate customer issues with leadership team and devise methods to improve the customer experience, including problem and complaint resolution.▪ Develop and track project performance metrics to analyze successful completion of short and long-term goals. Show less -
Head Of Operations And Customer SuccessSynthesis Jun 2018 - Jan 2020Greater New York City AreaManaged all post-sale operations, internal and client-facing, for AgIle Synthesis, a leadership assessment and development start-up. ▪ Designed and optimized customer operations and success teams; established goal-oriented deliverables and work processes. ▪ Defined project scope and objectives. Ensured technical feasibility.▪ Managed relationships with all clients and cross-functionally diverse stakeholders.▪ Predicted and anticipated roadblocks. Communicated customer issues… Show more Managed all post-sale operations, internal and client-facing, for AgIle Synthesis, a leadership assessment and development start-up. ▪ Designed and optimized customer operations and success teams; established goal-oriented deliverables and work processes. ▪ Defined project scope and objectives. Ensured technical feasibility.▪ Managed relationships with all clients and cross-functionally diverse stakeholders.▪ Predicted and anticipated roadblocks. Communicated customer issues with leadership team and devised methods to improve the customer experience, including problem and complaint resolution.▪ Managed resell efforts and sales operations, leading to a 20% revenue increase over previous fiscal year.▪ Built and managed relationships with professional contractors in Israel and the US; coordinated delivery of all products and services; and accommodated 50% output increase over employment period.▪ Delegated and managed project tasks based on staff members' individual strengths, skill sets, and experience levels. Show less -
Chief Of Staff, Idf Planning DirectorateIsrael Defense Forces Sep 2016 - Dec 2017Israel▪ Advised the head of the unit on the division’s daily operations.▪ Formulated military cooperation strategy on cross-domain and cross-regional issues; defined clear strategic objectives; and monitored continued progress in accordance with IDF overall objectives.▪ Oversaw all professional content produced by or directed to the unit; and successfully maintained daily operations during major restructuring.▪ Directed and supervised the IDF’s short and long term policy regarding… Show more ▪ Advised the head of the unit on the division’s daily operations.▪ Formulated military cooperation strategy on cross-domain and cross-regional issues; defined clear strategic objectives; and monitored continued progress in accordance with IDF overall objectives.▪ Oversaw all professional content produced by or directed to the unit; and successfully maintained daily operations during major restructuring.▪ Directed and supervised the IDF’s short and long term policy regarding international military cooperation, through work with military attaches, embassies, and allies.▪ Oversaw all professional content produced by or directed to the unit. Show less -
Strategic Planning Officer, Strategic DivisionIsrael Defense Forces Oct 2014 - Sep 2016Israel▪ Researched and defined IDF policy on international relations.▪ Strategic Consultant to senior management for all military relations and long term planning, assisting complex, high-level discussions and negotiations.▪ Ran joint military working groups with allied forces on a wide range of regional and cross-regional issues.▪ Provided advice on a wide range of strategic and operational issues on a daily basis.
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Regional Lead, International Military Cooperation UnitIsrael Defense Forces Jul 2012 - Sep 2014Israel▪ Served as liaison officer between the IDF and the allied armed forces.▪ Defined agenda of overall military cooperation.▪ Planned and implemented senior level engagements.▪ Led briefings on strategic and cooperation topics.
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Desk Lead, Military Strategic Information Section, International Military Cooperation UnitIsrael Defense Forces Jun 2010 - Jul 2012Israel▪ Provided IDF military information, via detailed position papers and PowerPoint presentations, to key diplomats, ambassadors, and attachés of over 30 countries.▪ Designed strategic briefings presented to military attachés during numerous IDF military operations.▪ Trained and managed a large staff of NCOs
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Teaching AssistantIdc Herzliya Sep 2009 - Apr 2010IsraelAssisted lecturer and graded papers and exams on variety of courses, including political economy, European Union studies and globalization
Jonathan Fass Skills
Jonathan Fass Education Details
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Political Science And Government
Frequently Asked Questions about Jonathan Fass
What company does Jonathan Fass work for?
Jonathan Fass works for Synthesis
What is Jonathan Fass's role at the current company?
Jonathan Fass's current role is Director Of Operations at Synthesis.
What is Jonathan Fass's email address?
Jonathan Fass's email address is jo****@****sis.com
What schools did Jonathan Fass attend?
Jonathan Fass attended Idc Herzliya.
What skills is Jonathan Fass known for?
Jonathan Fass has skills like Strategic Communications, Military Consulting, Project Management, Strategic Planning, Management, Foreign Relations, Public Policy, Analytical Skills, Microsoft Office.
Who are Jonathan Fass's colleagues?
Jonathan Fass's colleagues are Revanth Kum, Surabhie Chadha.
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Jonathan Fass
Los Angeles, Ca4gmail.com, 21cf.com, relativitymedia.com, sister.net2 +181455XXXXX
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Jonathan Fass PT, DPT, OCS, COMT, CSCS, FAAOMPT
Wilmington, De1pptandfitness.com -
Jonathan Fass
New York, Ny4gmail.com, ctjfs.org, jcca.org, jewishedproject.org5 +191728XXXXX
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