• Monitored key business metrics for North America and identified key insights to implement business changes and improvements to gain market share from competitors by 3pp in 2022• Implemented CRM strategy for North America by coordinating with global business owners, collecting feedback from account managers, and working with senior leadership to increase adherence, analyze data, deliver insights, and influence the global roadmap• Led KPI setting process from target list generation to… Show more • Monitored key business metrics for North America and identified key insights to implement business changes and improvements to gain market share from competitors by 3pp in 2022• Implemented CRM strategy for North America by coordinating with global business owners, collecting feedback from account managers, and working with senior leadership to increase adherence, analyze data, deliver insights, and influence the global roadmap• Led KPI setting process from target list generation to results analysis for inventory expansion KPIs and gained 454 recovered/new inventory resulting in 40% uplift in bookings and redesigned KPIs to improve performance from 30% to 98%• Revamped reporting suite for account management team by identifying gaps in current reporting, consolidating tools, and building new reports to streamline effort and reduce partner meeting preparation by 66% to allow for increased volume of sales interactions• Served as the head of the LGBTQ+ ERG for North America and responsible for budgeting, programming, and coordinating with regional and global ERG leads to support LGBTQ+ community members and promote an inclusive workplace Show less

• Supported the U.S. Department of Defense COVID-19 Taskforce by developing user-friendly models and dashboards in Qlik Sense displaying real-time critical information for senior leadership• Worked cross functionally with teams such as Operations, Epidemiology, Data Engineering, Procurement, Logistics and Supply Chain to understand client requirements and challenges and work collaboratively to develop data-driven insights and solutions• Applied project management methodologies including… Show more • Supported the U.S. Department of Defense COVID-19 Taskforce by developing user-friendly models and dashboards in Qlik Sense displaying real-time critical information for senior leadership• Worked cross functionally with teams such as Operations, Epidemiology, Data Engineering, Procurement, Logistics and Supply Chain to understand client requirements and challenges and work collaboratively to develop data-driven insights and solutions• Applied project management methodologies including agile, scrum, and Kanban to deliver Data as a Service products Show less

• Served as workstream lead supporting the Strategy Office of the Saudi Ministry of Defense Transformation Management Office of one of the largest organizational transformations through strategy development and transformation implementation• Drove the implementation of 308 ministerial-wide strategic initiatives and ensured operational excellence• Coordinated and supported 151 unique deliverables over a seven-month period from conception to delivery in the form of CEO-level… Show more • Served as workstream lead supporting the Strategy Office of the Saudi Ministry of Defense Transformation Management Office of one of the largest organizational transformations through strategy development and transformation implementation• Drove the implementation of 308 ministerial-wide strategic initiatives and ensured operational excellence• Coordinated and supported 151 unique deliverables over a seven-month period from conception to delivery in the form of CEO-level presentations, strategic studies, data analysis projects, and strategic action plan development Show less

• Led data analytics project to provide insight on staffing deficiencies and human capital management for the Joint Forces Command and proposed recommendations to improve staffing processes and organization onboarding of new personnel by 40%• Created cost estimation model and utilization data tracker for major acquisitions for the Royal Saudi Navy to inform data-driven decision making and cut sustainment costs by 60%• Developed Knowledge Management strategy for Joint Staff to improve… Show more • Led data analytics project to provide insight on staffing deficiencies and human capital management for the Joint Forces Command and proposed recommendations to improve staffing processes and organization onboarding of new personnel by 40%• Created cost estimation model and utilization data tracker for major acquisitions for the Royal Saudi Navy to inform data-driven decision making and cut sustainment costs by 60%• Developed Knowledge Management strategy for Joint Staff to improve knowledge sharing and ensure critical information is reaching leadership and key decision makers Show less

• Assisted Islamic scholar, Rasheid Omar, in his research on ISIS in South Africa and presented strategies to prevent radicalization of South African youth• Analyzed and synthesized news and journal articles and developed executive summary reports• Prepared material and content for international conference on ISIS in South Africa