Jonathan F. Email & Phone Number

Minneapolis, MN, US

Columbus, GA, US

Eden Prairie, Minnesota, US

Bloomington, Minnesota, US

Develops automations, integrations, application and user interfacesPart of team that successfully migrated from custom CRM to a highly customized Salesforce instanceManage releases and maintain DevOps CI/CD pipeline using Copado and SFDXFamiliar with Apex, SOQL, LWC, Salesforce Metadata and Tooling API, Oracle SQL, C#, javascript, Powershell, bash, SSIS.

Bloomington, Minnesota, US

Developer for house-built CRM (.NET MVC/Webforms)Analyze data using Oracle SQLProvide internal support

Bloomington, Minnesota, US

• Writes PowerShell code, automating Imaging deployment, on-boarding and off-boarding, and monitoring critical systems
• Writes scripts supporting other departments
• Maintains patch levels of over 150 workstations and 10 servers
• Implements DevOps and Agile processes into the IT department, reducing work in progress and increasing team efficiency
• Maintains a 100% satisfaction rating from peers in ticketing system
• Develops rapport with end users, applying customer service experience from previous career

Bloomington, Minnesota, US

• IT Intern for Siteimprove Minneapolis location.Accomplishments
• Boosts efficiency and accuracy by writing Powershell and VBScript scripts to automate repetitive tasks.
• Researches issues thoroughly, scarcely ever elevating tickets.
• Develops rapport with end users, utilizing customer service experience from previous career.
• Identifies areas of improvement and implemented solutions with limited direction from supervisors.

While going to school full time, I assisted several restaurants as a temporary consultant. Helping open a new food truck for the season and one new restaurant.

• Responsible for day-to-day decisions on menu, inventory, and staffing.
• Coordinated work of all kitchen staff and ensured efficient operations during peak business hours.
• Tracked daily and monthly inventory of all food supplies. Utilized existing inventory data to guide efficient, cost-effective purchasing.
• Kept kitchen staff trained on a continually changing food menu. Designed numerous gourmet dishes, earning recognition from local food critics.

• Managed kitchen operations, restaurant staff, finances, and vendor relationships. Tracked all kitchen expenses and minimized and reduce food-related expenses. Recruited, hired, and trained kitchen staff.
• Tracked all food ingredient costs. Set competitive menu prices while preserving healthy restaurant profit margins.
• Acted as point of contact for food vendors. Maintained business relationships with a wide variety of partners, from major vendors to small specialty suppliers.
• Provided leadership during high-pressure situations, and acted as mediator to resolve interpersonal conflicts between restaurant staff.