Jonathan Foley Email & Phone Number

Belmont, Massachusetts, United States

Spencer, Ma

Primary responsibilities included overall office management, customer relations, key support contact for the sales team, and maintenance of company website.- Provided sales support to an in-house and outside sales team to achieve optimal revenue including initial customer quotes, answering secondary questions and concerns, processing payments, and order management.- Managed and organized national and international logistical plans for trucking, rigging and customs clearances for all machinery- Participated in design sessions with outside consulting company to design a new customer/inventory management system for the company.- Maintained and monitored inventory and customer database used to provide quotations and track inventory for locations throughout the United States.

Charlton, Ma

Design and effectively implemented and managed the group fitness program for a vibrant fitness center. Acted as a liaison between instructors, members and facility management.- Managed 12+ Fitness Instructors. Continuously organized and monitored the implementation of a weekly 30+ class group fitness schedule.- Partnered with club management to enhance and improve the group fitness program.- Interacted and communicated with club members regularly to solicit feedback in order to ensure customer satisfaction.- Maintained equipment and the facility where classes take place.

Assess guest request and Hotel department needs to develop the Entertainment program for a luxury cruise ship. Responsible for meeting revenue and customer expectation targets, while providing assistance to other ship departments in reaching their goals. During my time with the cruise line I was promoted from Youth Program Coordinator providing youth activities, to Senior Assistant Cruise Director with focus on delivering the Entertainment Program for adults, and finally Event Manger where the Entertainment Department as a whole fell under my management.- Directed a staff of 40+ entertainers, musicians and cruise personnel onboard numerous Holland America Line vessels.- Partnered with department heads to provide a quality guest experience while meeting ship and corporate revenue goals.- Excelled in fast-paced, customer-focused environment; providing astute on-the-spot problem solving and resolution to consistently enhance guest experience.- Published daily Entertainment/Activities Guide for distribution to ship guests.

Bachelor Of Science - Bs, Registered Nursing/Registered Nurse, 3.8

Activities and Societies: Sigma Theta TauAccelerated BSN program

Bachelor’S Degree, Hospitality Administration/Management, 3.94