Collaborated with Senior Management, Consultants, and key stakeholders in the development of a centralized, board-wide disability management program.Recruited for and established a disability management team with eleven direct reports responsible for the administration and management of non-occupational (short term disability), occupational (WSIB), and absence cases.Introduced the new disability management program and processes through meetings and a board-wide road-show to ensure program adoption, highlighting the importance of early intervention, regular dialogue, and ongoing functional assessments to minimize absence duration, support accommodations, and ensure compliance with Human Rights legislation.

Accountable for the operations of a Disability Management Program with 13 direct report responsible for the adjudication and case management non-occupational (short and long term disability) claims and case management of non-occupational (WSIB) cases.

Consulting services to insurers in areas of disability management, return to work planning, rehabilitation, and independent medical evaluations. Managed a network of physicians and rehabilitation specialists.

Adjudication and case management of auto disability claim. Member of the Joint Occupational Health & Safety Committee.