Jonathan Fredrick Email & Phone Number

Toronto, On, Ca

Ontario, Canada

Human Resources:Hired and managed the Dockmasters Team, including schedulingAdministered payroll for for Dockmasters, Race Committee, Boatwrights, Junior sailing program staffAssisting Sailing department staff with HR issues.Worked with Human Resources Director to ensure all required paperwork was provided to HRProcessed Employee incident reports and investigated incidents within Sailing.Operations:Billing for docks, dry sail, lockers and Junior Club.Processing accounts payable for Fleet, Regattas, Junior and Adult Sailing programsAssisted with budgets and performed account and billing reconciliation.Dock Allocation-Primary application data collection, data organization and dock allocation recommendationsMaintain the registration program, and the registrant database for the Junior Sailing ProgramDepartment assistance including member escalation issuesTook Minutes for Fleet Executive Committee

Greater Toronto Area

Human Resources:Interviewed and supervised the Dockmasters Team, including schedulingWorked with Human Resources Director to ensure all required paperwork was provided to HROperations:Billing for docks, dry sail, lockers .Processing accounts payable for Fleet, Regattas, Junior and Adult Sailing programsDock Allocation-Primary application data collection, data organization Took Minutes for Fleet Executive Committee

Processing client payments and paying company expenses Bookkeeping, Payroll and maintaining filesProcessing HST, EHT, T4's, Payroll LiabilitiesTracking outstanding balances & organizing collection callsPreparing and assisting with the annual financial auditFrontline communication by telephone and emailResolving client payment issuesResolving escalated customer service issuesSupervising, training and coaching of logistics and support staffManage budget and supplies for two children’s summer camps Consulted on renovation and construction contracts

Resolving customer issuesOrganizing and managing construction officeDeveloping policies and procedures for companyOverseeing renovation of a new showroomDevelopment of company website content

Front line communications, in a call centre environmentReviewing customer contracts and processing payments Tracking outstanding balances & organizing collection calls

Greater Toronto Area, Ontario

Quality assurance visits during installations, for 3 stores Resolving installation related problems and disputes Building relationships with Installers and Vendors Front line communications, in a call centre environmentCoaching in-store associates on customer issue resolution

Rexdale Store, Etobicoke, Ontario

Interviewing and hiring sales associate candidatesReviewing sales associate performancesCoaching staff on sales and customer service Scheduling staff to meet the needs of the businessManaging inventory and increasing salesHealth and Safety Inspections Managed department operational budget

Rexdale Store, Etobicoke, Ontario

Interviewing sales associate candidatesReviewing sales associate performancesCoaching staff on sales and customer service Scheduling staff to meet the needs of the businessManaging inventory and increasing salesHealth and Safety InspectionsManaged operational budget For Department

Toronto, Canada Area

Designed, built and installed custom kitchen cabinets, exterior windows/doors and bathrooms vanities.

Toronto, Canada Area

Managing inventory, scheduling staff and increasing sales.

Southen Ontario

Training southern Ontario store associates on Cable & Cellular sales techniques, operating systems and product features.

Toronto

Serving customers and maintaining the store up to standard.

Toronto, Canada Area

Small basement renovations and house pre-sale touch ups.

Toronto, Canada Area

Learning the skills needed to perform renovations and new home constructions using both hand and power tools.

Apprentice, Carpentry/Carpenter, Basic & Intermediate

Grade 12, Theatre/Theater, Grade 12

Activities and Societies: Theatre Council, Tech Crew, Improve