AWS Security EngineeringCompliance and Vulnerability ManagementSystems Architecture and DesignWiz Platform Expertise

AWS and Azure lead engineer/architect/technical services administrator for a cloud-based data analytics software company focused on the political sector supporting multiple operating companies. Work with services such as EC2, S3, IAM, VPC, Route 53, Cloudformation, Backup, Lambda, Cloudwatch, Cloudtrail, DataSync, Redshift, DynamoDB, RDS, FSx, Quicksight, Athena, Storage Gateway, etc. to assess and re-engineer server, serverless, network and storage environments that support data processing workflows. Build out new Control Tower and Organizational structure for the various operating companies, leveraging appropriate Service Control Policies (SCPs). Implement Single Sign On capabilities with well developed roles for end users and groups. Collaborate with external consultants and cloud experts to create a Well-Architected environment following best practices in SecurityHub and other services. Implement monitoring utilities such as DataDog to provide better visibility into infrastructure platforms and services. Take ownership of maintenance window planning to automate the procedures in upgrading Alteryx, the primary data analytics software. Build out deployment of Snowflake Data Analytics platform, using SnowQL to assign permissions and create group roles. Act as point of contact, subject matter expert and systems owner while supporting employee user base. Protect the environment by following cybersecurity best practices and implementing sound backup and recovery solutions. Assist with interviewing/hiring/mentoring other employees in a lead/managerial role. Azure and Alteryx certified.

Engineer and Architect Cloud (AWS) Infrastructure Deployments for a leading software company focused on providing solutions for the public sector as part of a build team. Work with AWS services such as VPC, IAM, EC2, S3, SSM, RDS, Cloudformation, Route 53, Backup, Lambda, Storage Gateway, CloudWatch, CloudTrail, SNS, SQS, etc. to design and create new customer environments. Provide proof of concept deployments to division and business groups for assisting in cloud migrations. Develop Infrastructure as Code (IaaC) using Terraform, create Git repositories in Hashicorp Configuration Language leveraging Terraform Enterprise (TFE) and Cloud to develop IaaC pipelines per product/application. Provide documentation for other business units and divisions on engineering and AWS processes. AWS (6x) and Terraform Certified.

Administrator/Architect for AWS Services and Infrastructure (EC2, S3, Cloudwatch, Cloudfront, IAM, Route 53, GuardDuty, Athena, etc.). Subject matter expert on Application Performance Monitoring (APM) with New Relic, DevOps for .NET, SQL and IIS applications, and project lead on PCI DSS Level 1 compliance audit. Manage e-mail monitoring and security services using AWS WAF/Shield, Sendgrid and Armor IDS. Technical services management for an outdoors and recreation software company that provides scheduling, reservations, and POS solutions for the public sector. Clients include State Parks and Governments in areas of the United States, Canada, and Australia. Prospect, research, and implement new technologies that enhance business initiatives. Introduce Autotask as a support ticketing system; design customized dashboards and reports, configure client specific workflows, and mentor all personnel on its use. Train/mentor and manage associates and support analysts on network/security protocols and ticket handling/escalation procedures as well as emerging technologies through in-house training seminars. Manage sandbox EC2 servers for training/testing purposes, organize an onboarding program built around creating application and database instances for new hires. Rewrite support procedures handbook and contribute to building internal knowledge base. Create a technical RFP repository of templates for the writing team to acquire new business. Conduct interviews and hire support and other technical personnel for the company. Technical project manager for key client implementations. Design, architect, and implement application and database servers for test and production environments. Communicate effectively with clients throughout project lifecycles to ensure successful go-live outcomes. New Relic and AWS certified.

Information security and networking support services in a six month contract role for a large scale Managed Services Provider (MSP) supporting over 250 businesses in the New York Metro area. Working knowledge of Sonicwall, Proofpoint, Barracuda, Cisco ASAs, and other security filtering products in engineering and administering client solutions. Manage Office 365, Exchange, Active Directory, and other technologies in client-facing troubleshooting scenarios. Provide file and server restorations using Datto during disaster recovery events. Adhere to HIPPA compliance when resolving Winthrop service requests. Consistently meet SLAs using Oracle Netsuite as a ticketing system. ISC2 SSCP Certified.

KEMP is a visionary technology company that sells the LoadMaster, an Application Delivery Controller (ADC) that Load Balances network traffic for businesses and organizations around the world. Provide technical assistance for KEMP's products to customers and partners by utilizing application protocols such as HTTP, SMTP, DNS, FTP, and SNMP to troubleshoot and effectively relay technical information. Support applications including Exchange, Lync, RDS, ADFS, Sharepoint, CRM, VMWare Horizon View, Blackboard, Moodle, IIS, and more. Support virtualization and cloud platforms including vSphere, Hyper-V, Xen, KVM, Oracle VirtualBox, Azure and AWS. Regularly interface with Wireshark packet-capture utility to diagnose network connectivity concerns. In-depth knowledge of TCP/IP protocols and networking scenarios in relation to problem solving LoadMaster issues. Support the confidentiality, availability, and integrity of application traffic using the Web Application Firewall (WAF) feature using SNORT rules and the OWASP Top 10. Mentor three new hires in the onboarding and development process while solving the most support tickets of any engineer and meeting SLAs for customer satisfaction. KEMP Certified Professional/Engineer/Salesperson.

Manage research on job orders for a global recruiting company, specifically for account executives specializing in Information Technology and Supply Chain. Maintain company jobsite portals and source candidates for specified job requisitions. Review a high volume of resumes daily and contribute to a high number of candidate placements in a relatively short period of time. Also function as System and Network Administrator for the office in a dual/hybrid role, resolve all Exchange, Network, and Server issues as the principal point of contact to the managed services provider (MSP). Certified Internet Recruiter (CIR) through AIRS.

Unpaid summer internship position at this global pizza company's corporate headquarters in the Infrastructure and Support services department. Develop a project plan and design the new WSUS server for the company, organize the lab room, utilize the Spiceworks ticketing system to solve problems for end users, attend project meetings and conferences, work closely with the Infrastructure Manager and Lead Technical Support Analyst to achieve goals for college internship requirements.