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@britishgas.co.uk
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2 phones found area 973 and 877
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LinkedIn matched
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Jonathan George is listed as Global Operations/CX Director/COO/Transformation Evangelist at Holland & Barrett, based in United Kingdom, United Kingdom, United Kingdom. AeroLeads shows a work email signal at britishgas.co.uk, phone signal with area code 973, 877, and a matched LinkedIn profile for Jonathan George.
Jonathan George previously worked as Director of Customer Operations and Loyalty at Holland & Barrett and Director at Transformation Now Limited. Jonathan George studied at Kingston University.
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AeroLeads found 1 current-domain work email signal for Jonathan George. Compare company email patterns before reaching out.
Executive board member, senior global operational leader and interim with a successful track record of leading transformation programmes that deliver an exceptional employee and customer experience and commercial outcomesJonathan is an inclusive and motivational leader who thrives in challenging and diverse environments. He has a track record of creating a culture that delivers high performance across diverse sectors (retail, outsourcing, life science, travel/concierge, financial services, utilities and insurance) and for PLC's, Privately owned, Start-ups/SME's and PE owned businesses. His strong leadership and people development skills have led to delivering organisational success including leading 3 organisations to be recognised as being a Top 50 Customer Service Centre in the UK. Key areas of strength include:-The establishment and development of B2C and B2B Multi-channel/site Sales and Service and Shared Services Operations -Developing sales/service/marketing strategies to deliver sustainable growth in a regulated/non-regulated environment-Leading transformation programmes to turn around under performing operations -Key strengths include Multi-channel/Multi-lingual 24/7 Global Operations, Transformation, Programme Management, Outsourcing, Shared Services, AutomationJonathan has developed an excellent ability to deliver success in diverse organisational cultures whilst maintaining high employee engagement. He has led significant change programmes including:-Implementation of new technology e.g. CRM, speech Analytics, telephony and digital servicing platform, AI, Robotics, Webchat and WFM -Optimising digital service and sales channels-Re-locating an existing operation to a new green-field site, -Transforming an under performing operation to exceed all KPI's-Led organisational restructure including site consolidation-Outsource optimisation and the implementation of a new Outsource Target Operating Model-CX DesignJonathan gets results through people via their involvement, consultation and team building.
Listed skills include Change Management, Operations Management, Start Ups, Contact Centers, and 39 others.
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Nuneaton, England, GB
Transform Customer Operations and establish new Target Operating Model to support Holland and Barrett Retail and.Com. Strategic and Operational Leadership supporting Digital, Back Office and Voice Channels globally. Responsibilities for B2C and B2B include Customer Services, Sales, Retail Support, Fulfilment, Subscriptions, Loyalty, Outsource Partnerships.
Founder and Director of an interim management and consultancy company, enabling organisations to optimise their customer and employee insight and service, sales and marketing operational capability to grow customer value and deliver improved customer, employee, and commercial outcomes.
Cambridge, Cambridgeshire, GB
Cambridge, Cambridgeshire, GB
Leadership of multi-lingual global service, sales and technical/scientific support operation with locations in the US, APAC and Europe. Responsibilities included operational leadership, leading the organisational NPS improvement programme and defining the operational strategy to deliver a consistent and exceptional customer experience and to improve.
., GB
Lead and transform the service and sales operations for wilko.com and retail support shared services supporting all team members including the retail network, digital, head office and fulfilment. Responsibilities include representing customer on wilko.com and retail board, establishing the customer experience and operational strategy and the leadership of.
Bescot, GB
Strategic and Operational Leadership for UK Service and Sales Operations across 4 locations supporting Digital, Back Office and Voice Channels. Responsibilities for both B2C and B2B SME include Customer Services, New Business, Outsource Partnerships, Customer Retention and Back Office Support Operations.
Windsor, England, GB
Strategic and Operational Leadership for Service Operations across 4 Locations supporting Digital, Social Media, Email and Voice Channels. Responsibilities include Customer Services, Retention, Executive and Ombudsman Complaints and Support Operations.
Lincoln, Lincolnshire, GB
A CF29 FCA Approved Person and Member of the Executive Committee at Barbon Insurance, the UK's largest referencing provider and a leading provider of specialist insurance products and services to the Property Letting Sector. Responsibilities included Contact Centre Operations across 3 locations, Learning and Development, Claims, Recoveries, Facilities and.
Malakoff, FR
Operations Director at WhiteConcierge, part of the Axa Assistance Group, responsible for a 24/7 multilingual/multi-site global operation with up to 29 languages providing white label lifestyle, travel, insurance claims and concierge services on behalf of major global organisations including MasterCard, Barclays and Visa. Led operational transformation.
Global, GB
Responsible for the leadership and customer experience and operational strategy to support digital and the global multi-lingual centralised sales and service functions supporting Europe and Australia. This included the establishment of a multi-site and multi-channel contact centre operation (B2B and B2C) supporting fulfillment, mail order, sales.
Norwalk, CT, US
Established and launched a new 24/7 Inbound and Outbound Sales and Service Unit based in Leeds and Newcastle. The operation initially focused on customer service and selling appropriate products and services to a new credit card base on behalf of major retailers including Asda, Harrods and Arcadia. This grew to incorporate customer retention and.
Mclean, VA, US
Lead the introduction of sales into a service environment and supported the set up of an Inbound/Outbound CreditCard/Loans Sales and Service Unit.
Quick answers generated from the profile data available on this page.
Jonathan George works for Holland & Barrett.
Jonathan George is listed as Global Operations/CX Director/COO/Transformation Evangelist at Holland & Barrett.
AeroLeads has found 1 work email signal at @britishgas.co.uk for Jonathan George at Holland & Barrett.
AeroLeads has found 2 phone signal(s) with area code 973, 877 for Jonathan George at Holland & Barrett.
Jonathan George is based in United Kingdom, United Kingdom, United Kingdom while working with Holland & Barrett.
Jonathan George has worked for Holland & Barrett, Transformation Now Limited, Abcam, Wilko, and Rac.
You can use AeroLeads to view verified contact signals for Jonathan George at Holland & Barrett, including work email, phone, and LinkedIn data when available.
Jonathan George studied at Kingston University.
Jonathan George is listed with skills including Change Management, Operations Management, Start Ups, Contact Centers, Pci Dss, Outsourcing, Coaching, and Employee Training.
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