Jonathan Gilbert Email & Phone Number

Louisville, Ky, Us

Louisville, Kentucky, Us

Provide Agile and ADO expertise for this healthcare company's 'Enterprise Engineering Services' PMO.Responsibilities:● Project Management: Drive cloud, infrastructure, network security, software projects.● PMO Agile Expert: Provide PMO with Agile and ADO guidance, evangelize best practices.● Budget Management: Forecast spending, address budget issues, own cost plans.● Resource Management: Teach capacity estimation techniques, own resource plans.● Risk Management: Identify, document, and mitigate/remediate risks and issues.● Vendor Relations / Procurement: Review SOWs. Requisition goods and services.● Stakeholder Engagement: Clarify scope, review deliverables, negotiate priorities and scrap.● Agile Coaching: Guide Agile transformations, foster cross-functionality, evangelize best practices.● Scrum Master: Act as servant leader for up to 5 Agile SAFe/Scrum/Kanban teams at a time.● Product Owner: Distill milestones, OKRs, and PI objectives into Epics, Features, & Stories.● Backlog Management: Track work across ADO teams, projects, and SAFe trains.● Data Analysis: Utilize ADO to monitor progress, automate reporting, & standardize metrics.● ADO Admin/Coaching: Establish teams/iterations, manage permissions, host webinars.● Recruitment: Evaluate PM and SM candidates. Bring an Agile voice to interview panels.Achievements:● Twice nominated for Apex Awards in 2023. Primarily for team transformation work.● Won a Star Award in 2021 and 2022. Primarily for Agile coaching and adopting extra teams.● Designated as PMO’s Agile and ADO expert. Elected to host Agile and ADO webinars.● Led 9 Agile transformations (3 SAFe, 4 Scrum, 2 Kanban), consulted on 4 others.● Decreased a team’s ungroomed list by approximately 90% in 6 months using Kanban methods.Tools:● Azure DevOps (ADO), Coupa, Microsoft Office (Excel, Word, PowerPoint), Microsoft Planner, Microsoft Teams, Miro, Outlook, Power BI, SAP Concur, ServiceNow, SharePoint, SmartSheet, WebEx, Zoom

Indianapolis, Indiana, Us

Supported this tech company's mission to facilitate charitable giving and philanthropy throughout the world. Managed payment method integration, server migration, and enhancement projects. Enabled developers, analysts, and QA team members to complete tasks by gathering requirements, removing impediments, and negotiating completing priorities. Responsibilities:● Agile Project Management: Drive network security, data migration, and payment system integration projects. Support Agile transformations. ● Backlog Management: Coordinate cross-team and interdepartmental work. ● Scrum Master: Act as a servant leader for a dev/QA team (Kanban); conduct Agile ceremonies, negotiate scope, remove impediments, manage Agile/Waterfall hybridization. ● Quality Management: Streamline Jira bug-reporting, define interdepartmental QA processes. Achievements: ● Successfully guided payment integration and server migration projects to completion. ● Planned and executed the company’s first interdepartmental QA sweep. Tools: ● Authorize.Net, Confluence, Crystal Reports, Jira, Microsoft Office (Excel, Word), Microsoft Project, Microsoft Teams, Outlook, SharePoint, Skype, Tempo

Westminster, California, Us

Guided this fledgling broadcasting company along on its journey to provide Vietnamese communities in the United States with free (ad-based) access to televised Vietnamese entertainment. Drove B2B negotiations and evaluated hardware/software solutions for servers, show-scheduling, advertisement-queuing, captioning, and on-the-fly editing. Responsibilities:● Consulting / Business Analysis: Evaluate plans, evangelize IPTV and OTT solutions. ● Vendor Relations / Procurement: Vet and interview prospective service providers. ● Marketing / Localization: Improve freshly translated marketing copy. Achievements: ● Pitched a cloud-based solution ideal for cross-region, ad-supported broadcasting. ● Traveled to Asia and overcame language barriers to provide marketing consultation. Tools: ● Google Translate, Google Workspace, Software from IPTV/OTT Partners

Hollywood, Ca , Us

Managed interrelated technical, production, marking, and business projects. Spearheaded the creation of a new app to inaugurate the company's re-branding, accommodate its new business practices, and reinvigorate its digital presence. Pioneered digital scheduling, digital ticketing, donor rewards, and new revenue streams. Managed productions, classes, events, and nonprofit activities at the company's main venue.Responsibilities:● App Product Road-Mapping: Initiate, plan, & execute app projects. Demo Heroku builds to CEO. ● Stakeholder Engagement: Educate CEO regarding APIs, digital marketing, venue plans. ● Business Analysis: Review plans for future venues, evaluate cost-saving opportunities.● Cost Management / Profit Forecasting: Automate cost/profit-analyzing tools using Excel. ● App Development / App Design / UI Design: Design, code, and test app builds. ● Marketing / Graphic Design: Design ads, spearhead digital outreach strategies. ● Theater Directing: Lead rehearsals, train actors, mediate issues, rescue troubled productions. ● Recruitment / Location Scouting: Audition stage performers, visit prospective venues. Achievements: ● Delivered an app. Exceeded MVP scope by emphasizing mobile optimization & digital ticketing. ● Increased class/show attendance by up to 30% by revamping digital marketing strategies. ● Empowered the company to achieve its goal of migrating to a new venue. Tools: ● Adobe CS, GitHub, Heroku, Microsoft Office (Excel), Node.JS, SQL Workbench, Visual Studio

Utilized UCI's 12-week coding bootcamp program to update my full-stack development and Agile coaching chops. Responsibilities:● Agile Coaching: Taught fellow students the basics of Agile development. ● Product Owner: Established MVP requirements for the courses final project. ● Front-End Development: Created appealing, streamlined, functional apps and CLIs. ● Back-End Development: Created servers, databases, SQL tables, and APIs. ● Cross-Platform Optimization: Enforced cross-platform optimization standards upon all projects. ● Narrative Design: Added comedic stories/dialogue to games, earning praise (and laughs) from teachers. ● UI Design: Maximized device compatibility and user retention by creating engaging, salable interfaces. ● Graphical Design: Created graphics and integrated them into GUIs. Achievements:● Maintained an A average in the course while doing Project Management work, additional freelance work, and community theater acting. ● Became an SME for Agile methodologies and cross-platform optimization. ● Demonstrated proficiency with over 30 tools/languages in 12 weeks. ● Praised for always adding charm, mobile compatibility, and "flair" to apps. ● Team's first project earned the program's "Best Use of Tech" award. ● Team's second project earned the program's "Most Creative" award. Tools:● Adobe CS, AJAX, Babel, Bootstrap, Bulma, Chrome Developer Tools, GitHub, Gmail, Google Docs, Handlebars, Heroku, Jest, Leankit, Materialize, MERN, Microsoft Office (Word), Mongoose, MySQL Workbench, Nightmare, Node.JS, Postman, Powershell, Robo3t, Sequelize, Trello, Visual Studio

Completed a brief Senior QA contract (which included a touch of QA Lead work) for this fledgling game company. Established QA procedures, taught managers how to utilize test plans, and pitched new game modes. Responsibilities: ● QA Tester: Enforced quality standards upon games, eSports streaming services, and server admin tools. ● QA Lead: Triaged bugs, created testing materials, taught managers to utilize test plans. ● Tool Administration: Fine-tuned admin tools, managed user authentications. ● Game Design: Created & pitched design docs for new characters, game modes, and features. ● E-Commerce / Marketing: Ensured internal tools could control ads and in-app shops. Achievements: ● Created all test plans for admin/server tools. ● Taught managers how to utilize test plans. ● Pitched a co-op gameplay mode design doc. Got positive feedback and clearance for additional drafts. Tools: ● Adobe CS, Gmail, Google Docs, Jira, Microsoft Office (Excel, Word), Store/User Management Tools

Glendale, Ca, Us

Coordinated backlogs of work and enforced quality standards for this award-winning e-learning ecosystem comprised of over 7,000 games/videos/songs/activities. Coordinated legacy/Flash work across 14 backlogs (containing tasks owned by team members spread across 3 different countries) and drove companywide bug-burndown efforts. Led development and QA teams, enabling them to withstand rapid influxes of new tasks. Responsibilities: ● Project Coordination / Backlog Management: Coordinate work amongst 14 Jira teams. ● Product Owner: Drive companywide bug-burndown efforts, own Legacy/Flash product areas. ● Scrum Master: Act as a servant leader for a dev/QA team (Kanban); conduct ceremonies, negotiate priorities, remove impediments, manage highly chaotic intake streams. ● Data Analysis: Utilize Jira to automate reports and monitor companywide bug-closure rates. ● QA Leadership: Conduct/plan QA sweeps, create test plans, utilize CSM tools to test API calls. ● Risk Management: Proactively identify and document likely issues for upcoming app updates. ● Recruitment: Evaluate QA tester candidates. Achievements:● Elevated companywide Critical/Major live bug-closure rates by 76% by pioneering a Jira-based monitoring system capable of tracking bugs across all relevant backlogs. ● Enforced quality standards upon a multiplatform ecosystem with 7,000+ games/songs/videos. ● Coordinated/validated large product launches: 1st grade, 2nd grade, school, library, & China. ● Complemented for automating metrics and generating executive-worthy reports. ● Earned 1st promotion in less than two months, 2nd promotion less than a year later. Tools: ● CMS, Confluence, Google Workspace, Jira, Microsoft Office (Excel, Word), Microsoft Project, Outlook, Skype, Slack

Advanced the democratization of democracy by supporting this startup's goal of digitizing/automating political canvassing, thereby making grassroots campaigns less costly and more feasible for candidates of less-than-wealthy means. Owned all user-facing areas of the company (apps, media, marketing copy, WordPress articles, etc.). Set app quality standards by curating user feedback, optimized articles for search engines, enforced technical accuracy upon marketing copy, and evangelized data-parsing automation. Responsibilities:● GIS Product Road-Mapping: Formalize long-term direction, research ArcGIS use cases. ● Product Management: Own user-facing areas (apps, ads, media, etc.). ● Quality Management: Curate user feedback, identify essential app improvements. ● Search Engine Optimization (SEO): Utilize Hootsuite to monitor digital trends. ● Marketing / Graphic Design: Design ads, enforce technical accuracy upon marketing copy. Achievements: ● Partnered with other VPs to secure the company’s first 1st post-alpha client. ● Identified data-parsing automation as a solution for staffing limitations. Tools: ● Adobe CS, GIS, Gmail, Hootsuite, Microsoft Office (Excel, Word, PowerPoint), Skype, WordPress

Los Angeles, Ca, Us

Provided quality assurance (as well as tangential production, marketing, and game/UI design work) for this mobile gaming company (a member of the Capcom Mobile family). Enforced QA standards upon more than 30 mobile games (Android, iOS, and Kindle), Quickly recognized for leadership qualities and given QA Lead responsibilities. Responsibilities: ● QA Leadership: Create test plans, report bugs, balance in-game economies, act as QA Lead. ● Production: Pitch/critique story scenarios, quest outlines, UI designs, and app updates. ● Marketing: Write/edit marketing copy for app stores and promotional materials. ● Game Design / UI Design: Create/refine design docs and paper prototypes. Achievements:● Quickly recognized for leadership skills and given QA Lead responsibilities. ● Enforced quality standards upon 30+ iOS/Android/Kindle apps. ● Guided a software app from conception to post-launch for the first time. ● Successfully pitched design docs for game updates. ● Earned the nickname "text master" by finding more text bugs than anyone else. Tools: ● CBT, Jira, Microsoft Office (Excel, Word), Outlook, Social Media

Full Stack Web Development Bootcamp Grad, Computer Software Engineering

Bachelor Of Arts (B.A.), English Language And Literature, General

Creative Writing Concentration, Creative Writing

Game And Interactive Media Design

Arts, Entertainment, And Media Management