Jonathan Gooding Email & Phone Number

Providing administrative and program support within Centers for Disease Control and Prevention. Performing administrative duties for the Senior Staff and leadership, by managing calendars by creating, accepting, or declining meetings on their behalf. Reminding and informing leadership staff of critical meetings and/or appointments. Consistently support staff members by providing help with administrative and technological issues that impacts office work and agency. Serves as a Division Conference Coordinator within the agency. Input and process information into HHS/CDC systems and automated federal systems for requests such as conferences, travel, and other procurement. Procuring supplies and services for program or office.

Atlanta, Georgia, United States

Provided administrative and operational functions for the Occupational Health Clinic within the Centers for Disease Control and Prevention. Collaboration with leadership for improving scheduling workflow efficiencies and program planning. Delivered exceptional service by managing clinic internal and external correspondence through daily communication. Managed, initiated, and coordinated administrative requirements for purchase of supplies and services within the credit card purchasing system. Reconciled payments for procurements. Developed and maintained internal and external relationships of the organization to support special initiatives and task force groups to accomplish administrative and programmatic goals. Used expertise to collect data, complete work tasks, and solve problems associated with using the electronic medical record system for the occupational health clinic. Coordinated with the CDC EOC (Emergency Operations Center) to help maintain and schedule staff deployed for emergency response travel .Managed referral process of the clinic for physicians and provide liaison services to external hospital/clinic services.

Atlanta, Georgia, United States

Served as customer service representative for Engineering Department of Atlanta VA Medical Center. Managed work orders and generated 50 or more work orders daily for the department. Assisted program officials by providing information on Biomedical equipment using automated system to compiling monthly reports. Also provided reports of monthly environmental rounds. Followed standardized record management system for all records of the department.

Baltimore, Maryland, United States

Scheduled medical appointments for outpatient and inpatient surgical units of both Baltimore and Atlanta VA Medical Centers. Responded and answered up to 100 calls per day from internal and external customers. Collected patient PII during phone call and recorded data into facilities electronic medical record system. Collaborated with multiple departments on administrative tasks within both VA Medical Centers. Routinely reviewed federal regulations to comply with Joint Commission’s standards.

Baltimore, Maryland Area

Performed social service work for MCHIP (Maternal and Child Health Integrated Program) within the state of Maryland. Determined benefits eligibility for expectant mothers and children. Interpreted policies, regulations, and procedures for documenting and inputting cases. Prioritized cases to meet mandated timelines. Addressed program inquiries from clients and provided referrals to other state and federal programs.

Orlando, Florida Area

Social services counselor for subsidized child care. Enrolled eligible families into programs that assists with subsidized expenses for weekly child care. Gathered and completed documents, applications, and other information in order to process and evaluate a variety of applications for eligibility onto program. Record keeping of all documents in client's file. Provided clients referrals to various other additional social service agencies. Expertise in organization's database and system following privacy and PII guidelines followed.