Jonathan Gordon Email & Phone Number

Fullerton, Ca, Us

• Operate CRM system to manage key accounts, analyze success of incentives, log issues, and target key areas for growth• Negotiate dispute resolutions between upset clientele and the company through in person or written communication• Promote and maintained company image through events, multimedia platforms, and mailers• Work closely with DSMs to grow sales - organizing events, aggregating data, tracking sales, and maintaining relations, logistical support, and policy clarification• Design and implemented incentive to recover lost accounts • Manage Co-op/MDF Budgets• Organize and handled Familiarization Tours with clientele• Report trends, forecasts, activities, and pricing of competitors

• Responsible for negotiation and execution of contracts for new suppliers and existing clients. • Instrumental in price negotiation and production schedules for hotels, restaurants, flights, meeting spaces and activities in United States, Canada, and Mexico. • Key contact for client communication and updated information.• Established effective internal relationships at Executive level, Sales and Operational lines of business.• Implemented costing analyses and date patterns instrumental in increasing sales revenue of product inventory.• Edited company marketing publications inclusive of travel guide and supportive sales brochures.• Led product build and rate yield implementation through Customer Relationship Management system.

Fullerton, Ca

• Contracted as researcher, writer, and editor for Academic Decathlon – The Great Depression

Old County Courthouse

• Drafted and edited Docent Training Manual to familiarize staff with essential information of the history of the courthouse, county, and prominent citizens. • Managed and utilized vast county archives.• Implemented art installations.

Fullerton, Ca

• Contracted as researcher, writer, and editor for Facts on File encyclopedia articles – California Supreme Court and Fort Niagara.

• Responsible for managing product build, rate validation, and launch of Reservation system• Executed negotiations and contract implementation for East Coast venue suppliers • Edited company marketing publications including consumer and travel industry product brochures• Cultivated and established effective working relationships with Australia and Europe counterparts • Utilized critical problem solving skills to manage day to day product inventory levels and execute strategies to maintain sales availability and optimization.