Jonathan Gould
AeroLeads people directory · profile

Jonathan Gould Email & Phone Number

Business Analyst @ Virgin Media | Agile / Waterfall Methodologies at Virgin Media
Location: West Midlands, England, United Kingdom 10 work roles 3 schools
LinkedIn matched
✓ Verified May 2026 3 data sources Profile completeness 86%

Contact Signals

LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Business Analyst @ Virgin Media | Agile / Waterfall Methodologies
Location
West Midlands, England, United Kingdom
Company size

Who is Jonathan Gould? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

Jonathan Gould is listed as Business Analyst @ Virgin Media | Agile / Waterfall Methodologies at Virgin Media, a company with 11260 employees, based in West Midlands, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Jonathan Gould.

Jonathan Gould previously worked as Project Lead (PIA) at Virgin Media and Business Analyst at Virgin Media. Jonathan Gould holds Gnvq, Information Communication Technology, Pass from South Birmingham College.

Company email context

Email format at Virgin Media

This section adds company-level context without repeating Jonathan Gould's masked contact details.

Virgin Media

Review company-level records connected to Jonathan Gould before choosing the right outreach path.

Profile bio

About Jonathan Gould

With over two years of experience as a Business Analyst at Virgin Media O2, I am passionate about driving improvements, automation and digital strategy within the business. I have multiple certifications, Business Analysis tools and techniques that enable me to deliver high-quality artefacts for complex and specialized projects across various business functions.I engage with internal, external SMEs, stakeholders and end users to capture user stories, requirements, and acceptance criteria.Managing multiple projects simultaneously using Waterfall and Agile methodologies. I also leverage my data analysis and reporting skills to provide insights and recommendations to senior management and the wider project team. I thrive in challenging and fast-paced environments, and I always maintain my professionalism and commercial awareness. My goal is to contribute to the growth and innovation of Virgin Media O2 and deliver exceptional customer experience.

Current workplace

Jonathan Gould's current company

Company context helps verify the profile and gives searchers a useful next step.

Virgin Media
Virgin Media
Business Analyst @ Virgin Media | Agile / Waterfall Methodologies
berks, west berkshire, united kingdom
Website
Employees
11260
AeroLeads page
10 roles

Jonathan Gould work experience

A career timeline built from the work history available for this profile.

Project Lead (Pia)

Current

Birmingham, England, United Kingdom

Mar 2024 - Present

Business Analyst

Birmingham, England, United Kingdom

Working within the Transformation team to drive improvements, automation and digital strategy.Engaging with internal/external SMEs, stakeholders, end users to achieve our ambitions, deliver IT devops and end user centric improvements.Utilising successful elicitation to capture user stories, requirements and acceptance criteria for exceptionally specialised.

Mar 2022 - Mar 2024

Operational Support Manager (Network Expansion)

Birmingham, England, United Kingdom

Leading an intuitive and quickly evolving team of 10 - we are currently trialling & implementing exciting and agile methods of expanding our network to meet ever growing customer demand across the UK in order to meet future needs.Responsibility over reporting to head of departments & finance which includes a mixture of detailed excel spreadsheets utilising.

Jul 2021 - Mar 2022

Operations Centre Representative (Network Expansion)

Birmingham, England, United Kingdom

Part of an agile team tasked with smallworks opportunities to expand the Virgin Media network, utilising an array of data lead tools, applying logic, experience and financial estimates in order to proceed with civils/cabling.

Oct 2020 - Jul 2021

Cse

Solihull

Providing specialist quotation and fleet support to field-based fleet sales managers and directly to customers on a B2B fleet basis in a variety of horizontal and vertical markets.Custom quotations based on manufacturer support and customer terms along with reviewed residual values to ensure balanced business risk whilst maintaining price competition with.

Dec 2019 - Oct 2020

Query Resolution Analyst

Solihull

Responsibility for resolving invoice queries/disputes for the EMEA & Russia region.

Sep 2019 - Dec 2019

Cse

Solihull

Providing specialist quotation and fleet support to field-based fleet sales managers and directly to customers on a B2B fleet basis in a variety of horizontal and vertical markets.Custom quotations based on manufacturer support and customer terms along with reviewed residual values to ensure balanced business risk whilst maintaining price competition with.

May 2018 - Sep 2019

Senior Customer Service Advisor

Birmingham, United Kingdom

Full ownership of 2 of the businesses 10 top accounts requiring named contact responsibility, ALD & Kia and being the key point of escalation. Following this promoted to Senior for Volkswagen and Porshe financial services.KPI and assorted reports requiring in depth knowledge of excel and data presentation.Inbound and outbound calls – including calls to.

Jul 2015 - May 2018

Contract Retention Advisor

Birmingham, United Kingdom

Responsible for a personal book of business of £1.13M. CRM for the West Region (value circa £3.48M) – primarily B2B for SMEs however also responsible for select high value key accounts.Responsibility for resolving invoice/billing queries, disputes and ensuring purchase orders are received and updated. Producing quotations and renewals/upsells.Providing.

Apr 2014 - Jun 2015

Customer Service Team Leader

Birmingham, United Kingdom

Managing a team of 7 direct reports with all training, HR associated tasks under my responsibility. Including attraction, new hires, performance improvement/management, motivation/morale including MBOs, disciplinary and dismissal. Correct pre-planning and organisation was essential for these tasks.Performing and driving in depth analysis on customer data.

Nov 2010 - Apr 2014
Team & coworkers

Colleagues at Virgin Media

Other employees you can reach at virginmedia.com. View company contacts for 11260 employees →

3 education records

Jonathan Gould education

Gnvq, Information Communication Technology, Pass

South Birmingham College

Education record

Hall Green School

Bachelor'S Degree, Business Administration And Management, General

Paused study

FAQ

Frequently asked questions about Jonathan Gould

Quick answers generated from the profile data available on this page.

What company does Jonathan Gould work for?

Jonathan Gould works for Virgin Media.

What is Jonathan Gould's role at Virgin Media?

Jonathan Gould is listed as Business Analyst @ Virgin Media | Agile / Waterfall Methodologies at Virgin Media.

Where is Jonathan Gould based?

Jonathan Gould is based in West Midlands, England, United Kingdom while working with Virgin Media.

What companies has Jonathan Gould worked for?

Jonathan Gould has worked for Virgin Media, Daimler Fleet Management (Uk), Infor, Bca Logistics Limited, and Avery Weigh-Tronix.

Who are Jonathan Gould's colleagues at Virgin Media?

Jonathan Gould's colleagues at Virgin Media include Rourke Bill, Marie Campion, Pat Bean, Brian Mccabe, and Pete Robinson.

How can I contact Jonathan Gould?

You can use AeroLeads to view verified contact signals for Jonathan Gould at Virgin Media, including work email, phone, and LinkedIn data when available.

What schools did Jonathan Gould attend?

Jonathan Gould holds Gnvq, Information Communication Technology, Pass from South Birmingham College.

Find 750M verified contacts

Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.

People with similar names

Check these profiles if this is not the Jonathan Gould you were looking for.

View similar profiles