Jonathan Grandey Email & Phone Number

Wexford, Pennsylvania, United States

• As a key member of the SAP SuccessFactors HCM Technology Advisory Presales team, effectively simplified complex technology concepts, including APIs and integrations to demonstrate solution value.
• Delivered compliance-based presentations of SAP SuccessFactors Software-as-a-Service Architecture, Infrastructure, Security, and Integration solutions to prospective and existing customers to contribute to active.
• Led detailed prospect discoveries, value-based selling presentations, RFP responses and ISO security sessions.
• Responsible for delivering impactful, differentiating HCM Technology presentations to instill credibility and trust in SAP solutions.
• Led internal enablement sessions on various technology topics such as SAP Identity Authentication Service and simple integrations using SAP BTP Integration Suite.

Reston, Virginia, United States

• Supported complex customer requirements and optimized SAP SuccessFactors Learning solutions, enhancing customer retention, and securing new business.
• Drove increased NPS and customer retention through out-of-the-box thinking and designing custom solutions that addressed unique client challenges.
• Enhanced SAP SuccessFactors Learning renewals by collaborating with unsatisfied LMS customers to maximize system value and resolve technical issues.
• Authored complex SQL-based custom reports to solve for current gaps in solution capabilities.
• Contributed to deal closures by supporting the sales team with innovative LMS solutions tailored to meet prospective customer needs.

Reston, Virginia, United States

• Leveraged SAP SuccessFactors expertise to drive customer success by authoring impactful custom solutions, developing a global certification program, and enhancing client engagement through expert presentations and.
• Co-authored a global certification program for Learning Mastery, integrating formal and informal learning methods, and curated best practices for successful SAP SuccessFactors Learning implementations.
• Effectively removed technical and functional barriers through targeted presentations, enhancing customer engagement and solution effectiveness.
• Demonstrated subject matter expertise in SAP SuccessFactors Compensation, Variable Pay, and Learning.
• Authored custom reports and solution enhancements that were subsequently productized as standard out of the box capabilities due to their positive impact on customers outcomes.

Arlington, Virginia, United States

• Authored engaging enablement materials and conducted instructor-led training leveraging a variety of learning methodologies to effectively train customers in the usage and administration of Plateau Talent Management.
• Designed and conducted comprehensive instructor-led and virtual training sessions for a diverse audience, including customers, partners, and internal employees, on the effective use of Plateau Talent Management.
• Created and facilitated technical training courses for Plateau Learning custom reports, server installation, and simple customizations.
• Maintained and optimized Plateau Talent Management training instances by setting up and maintaining application servers, database servers, and Plateau software for the Training Organization.

Washington DC-Baltimore Area

• Led the training team in authoring web-based and instructor-led courses to enable Red Cross chapter employees and volunteers on the use of disaster recovery and HR software.
• Delivered virtual instructor-led training of HR software to American Red Cross chapters.
• Led the development and implementation of web-based classes and training documentation standards.
• Coordinated training schedules for six trainers and twenty-six course offerings.
• Implemented Plateau Learning Management System to manage training classes, registrations, and generate student reports.

Charleston, South Carolina Metropolitan Area

• Led a team of twelve young adults in a challenging, full-time, residential community service program that met critical needs in urban and rural communities in the Southeastern United States
• Supervised Corps Members and implemented rules and regulations
• Facilitated team meetings and objectives, including communication, compromise, and conflict resolution
• Coordinated logistics and managed the team's budget

Master Of Arts In Teaching, Secondary Education And Teaching

Bachelor Of Science, Mathematics And Computer Science, Mathematics And Computer Science