Jonathan Gray Email & Phone Number

New York, Ny, Us

New York, Ny, Us

New York, Ny, Us

Philadelphia, Pennsylvania, Us

Philadelphia, Pennsylvania, Us

As a corporate trainer I work across all lines of business and identify training needs through the analysis of key metrics. Using a structured approach I implement training sessions and programmes based on indicators established by analysis. Key responsibilities include: Work with our Account Executives on an ongoing basis to facilitate the exceeding of company and individual productivity goals.Measure the effectiveness of training programs through testing, and/or feedback.Participate in and contribute to the improvement of the overall New Hire Training process.Prepare and maintain training materials in accordance with the most up to date best practices and provide campaign ramp ups where necessary.Drive employee retention by improving the time to competency/proficiency and creating career development paths within the organization.Continually work to foster and develop higher skills from within the existing workforce.Identify employees requiring additional calling skill and/or product/solution training and facilitating the appropriate training session.Implement ongoing training sessions covering new IT developments that are campaign related.• Assist in planning and implementing ongoing coaching/training sessions for AE pool; coach by example as well as advice.• Work closely with Client Services, and our clients directly, to ensure the Account Executives have the information they need to successfully execute on a campaign and work with CS on strategic planning and process improvement initiatives.Troubleshoot on-going campaigns, with management direction and in coordination with Client Services that need delivery improvement; identify areas of weakness and concern.Develop call guides and other campaign-specific training material as requested.Serve as Quality Assurance Manager for high-priority campaigns where needed.

Philadelphia, Pennsylvania, Us

• Support all AE’s in terms of campaign knowledge, quality issues, general support issues. This has been achieved through call evaluations, group meetings and one on ones.• Ensure my own production levels stay above what is expected, while ensuring quality across all opportunities.• Ensure a positive attitude across all interactions with team members or senior members of staff. • Stand in for Brand Manager whenever they are not present, ensure talk time is still at the levels which is required.

Philadelphia, Pennsylvania, Us

Upon graduating from my masters, I applied and accepted an account executive role in Market Resource Partners. My daily responsibilities include:• Prospect within businesses and qualify them against certain criteria by initiating outbound calls• Research and gather information, update our database accordingly• Identify decision-makers, value-proposition them by providing product and services information, and ultimately set up appointments as part of our lead generation service• Provide follow-up activities as part of closing the sale

Belfast, Gb

As a school administrator i complete many tasks. I oversee 3 full time courses, and 10 part time courses. I look after enrollment and organisation of the courses - arrange any Recruitment/Open Day's for the courses. Answer any general queries. The role has made me confident with all College software, and all Microsoft office software.

Master’S Degree, International Business

Bachelor’S Degree, Business Management

Bachelor'S Degree, Business, Management, Marketing, And Related Support Services