Jonathan Gray

Jonathan Gray Email and Phone Number

Battle Ground, WA, US
Jonathan Gray's Location
Phoenix, Arizona, United States, United States
About Jonathan Gray

Jonathan Gray is a Founder at J Gray Insights, LLC. Colleagues describe them as "Whether it’s Revenue Marketing, Sales Enablement, Sales Operations or Sales Leadership, Jonathan clearly understands how the GTM ecosystem should work. Jonathan is also a strong strategic planner who regularly seeks insight into market trends, the competitive landscape and customer needs to develop strategies and alignment with overall strategic goals. He is extremely adaptable and can both pivot and lead changing strategies to respond to shifts in the marketplace, competition, or financial situations. Jonathan’s passion is 100% customer focused. Whether that customer is a client, salesperson, leader, colleague or team member, Jonathan consistently seeks to understand challenges and goals, and then identify opportunities to partner and invest in solutions that produce positive outcomes and drive customer satisfaction. Jonathan’s skill goes well beyond strategic execution, communication, and project management. As a leader, Jonathan is an incredible communicator, is transparent and honest, consistently demonstrates compassion for others, a willingness to continuously learn and teach. Jonathan would be a fantastic asset to any organization and would immediately add value to an organization and team culture. Jonathan is a truly amazing person and I am extremely grateful to have worked with Jonathan over my past 10+ years. I would eagerly seek opportunities to partner with or report to Jonathan in the future, and I strongly recommend Jonathan for leadership roles in any organization." and "Jonathan Gray is a highly effective marketing leader. He is charming, pleasant and easy to work with. Jonathan is also the consummate professional, capable of dealing with all relevant issues in order to deliver the best working solution for the client. I learned valued lessons from Jonathan I consistently use today. It is my pleasure to recommend him both personally and professionally."

Jonathan Gray's Current Company Details
J Gray Insights, LLC

J Gray Insights, Llc

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Founder
Battle Ground, WA, US
Jonathan Gray Work Experience Details
  • J Gray Insights, Llc
    Founder
    J Gray Insights, Llc
    Battle Ground, Wa, Us
  • Everise
    Senior Vice President Sales Enablement & Marketing
    Everise Jul 2024 - Present
    Phoenix, Arizona, United States
  • Ttec
    Various Senior Leadership Roles
    Ttec Jun 2007 - Dec 2023
    Phoenix, Arizona, United States
  • Ttec
    Senior Vice President Sales Enablement, Sales & Marketing Operations
    Ttec Feb 2018 - Nov 2023
    Phoenix, Arizona Area
    For a leading $2B global CX Management and CCaaS solutions provider (TTEC and TTEC Digital), I led a Marketing and Sales Operations team that ranged in size from 14 to 35 teammates. The ever-evolving group helped lead the company to record setting sales results. I fostered a culture of supportive, high performing teammates. We helped grow Sales 50% to nearly $600M.Led development and implementation of cross-functional sales processes for a highly matrixed companyLed the project management office for Go-to-Market organization's strategic initiativesResponsible for training of sales executives and supporting and coaching global sales leadershipLed design of sales compensation plansLed development of sales territories, including analytics to identify the ideal customer profileLed the budget, target and quota setting efforts for the global sales organizationLed performance analytics team responsible for pipeline and marketing-sales performance, including full funnel analyses, sales productivity analyses and win/loss as well.Led the development of a Sales Center of Excellence for Sales onboarding and continuous education Served as Chief of Staff for the CROCoordinated the development of CRO presentations for senior execs and the Board of DirectorsResponsible for sales best practices and ensuring consistency and innovation around the globeDeveloped the “Experience TTEC” site visit and virtual site visit playbook that increased site visit win rates by 20%Led the creation of the Engage Client Advisory Board, a twice-yearly meeting for top strategic clientsRepresented Sales in several M&A transactions
  • Teletech
    Svp Product Marketing
    Teletech Apr 2017 - Feb 2018
    Phoenix, Arizona Area
    Established product marketing team and processes. Oversaw the development of a marketecture and product offering hierarchy including CCaaS and CX technology solutions and aligned it with our CRM.Developed, implemented and led Innovation Days with our strategic accounts. Innovation Days were half-day strategy workshops with clients that identified and prioritized business challenges and mapped them to our CX management and CX/CCaaS technology solutions. These workshops led to more than $40M in pipeline and $20M in new revenue.
  • Teletech
    Svp Business Development & Marketing Services
    Teletech Feb 2016 - Apr 2017
    Phoenix, Arizona Area
    Served as the Sales Leader for a team of Field Sales Executives that won more than $40M of new business in one year.
  • Revana, A Teletech Company
    Vp Marketing
    Revana, A Teletech Company Jun 2013 - Feb 2016
    Phoenix, Arizona Area
    Led the marketing and revenue growth strategy and re-branding efforts to transition from Direct Alliance to Revana, a TeleTech company. Led the product development and product marketing for capabilities like Revana Analytic Multi-Channel Platform (RAMP) and Revana AQ360 that have won more than 30 Stevie Awards for driving superior customer experience and growth outcomes for clients.Led marketing and sales enablement support for RAMP and Revana AQ360 that resulted the acquisition of several major clients that grew to more than $80M of annual revenue.Led the development and evolution of a new department: Strategic Marketing Management that analyzes and optimizes the lead-to-sale funnel for Revana's client programs, consistently delivering 20+% lift in sales performance.Represented the business in the M&A activity associated with acquiring the Digital Performance Marketing firm that was rebranded as Revana Digital.Served as Interim head of this Digital Marketing agency.
  • Direct Alliance, A Teletech Company
    Vp Marketing
    Direct Alliance, A Teletech Company 2007 - Jun 2013
    Tempe, Az
    Led the marketing strategies and tactical execution for Direct Alliance, a small sales and marketing outsourcing firm.Responsible for email marketing campaigns on behalf of technology, automotive and communications clients that delivered $30M+ in client sales.Led the development and implementation of a marketing automation (Aprimo) solution for Telstra, rapidly overcoming a multi-million dollar campaign breakdown due to a shortage of internal IT resources.
  • Qwest
    Director Of Marketing And Other Roles
    Qwest Jul 1995 - Jun 2007
    Led Arizona region marketing, including B2B marketing and B2C campaigns. Coordinated the marketing for partnerships with major Phoenix sports teams (MLB, NBA, NHL).Led B2C marketing campaign for Qwest + DirecTV ($30M+) budget, including all tactics from TV to digital marketing to door hangers.Represented marketing in the Qwest-Microsoft partnership packaging Qwest high speed internet with MSN as the ISP.Directed the marketing launch and roll out of Qwest's (DSL) high speed internet for business

Jonathan Gray Education Details

Frequently Asked Questions about Jonathan Gray

What company does Jonathan Gray work for?

Jonathan Gray works for J Gray Insights, Llc

What is Jonathan Gray's role at the current company?

Jonathan Gray's current role is Founder.

What schools did Jonathan Gray attend?

Jonathan Gray attended Arizona State University, Pomona College, Thunderbird School Of Global Management.

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