Build and maintain customer relationships in order to understand their needs and business priorities in the Debt Settlement industry.Provide excellent customer service to maintain existing affiliates and acquire new affiliates.Manage business negotiations with customers.Handle business deal tracking, monitoring, closing, and other related activities as needed.Coordinate with various teams to address affiliate needs in accurate and timely manner.Implement affiliate marketing… Show more Build and maintain customer relationships in order to understand their needs and business priorities in the Debt Settlement industry.Provide excellent customer service to maintain existing affiliates and acquire new affiliates.Manage business negotiations with customers.Handle business deal tracking, monitoring, closing, and other related activities as needed.Coordinate with various teams to address affiliate needs in accurate and timely manner.Implement affiliate marketing activity including email campaigns, newsletters, blog, etc to increase revenue targets.Recommend process improvements to increase revenue targets.Perform new customer acquisition through research, referrals, networking, cold calling, data feeds and emails.Set marketing and sales goals to achieve revenue growth. Provide training on affiliate management as needed.Maintain open communication with all affiliates on the day-to-day issues.Develop business strategies to improve affiliate program.Stay current with trends in affiliate marketing and identify new opportunities.Organize and coordinate trade shows and other promotional activities for product launches and specials.Work with management team to execute and close new affiliate deals.Communicate with new and existing affiliates regarding upcoming promotions and optimization opportunities. Show less

Settlement Corporation of America- http://www.settlementcorporation.com/Settlement Corporation services clients enrolled in a debt resolution program by independently owned and operated marketing companies nationwide. Additionally, SCOA services clients enrolled by legal networks nationwide. Executive Account Manager- Performing excellent customer service- Analyzing client debt portfolios- Explaining services to potential clients- Providing dispute… Show more Settlement Corporation of America- http://www.settlementcorporation.com/Settlement Corporation services clients enrolled in a debt resolution program by independently owned and operated marketing companies nationwide. Additionally, SCOA services clients enrolled by legal networks nationwide. Executive Account Manager- Performing excellent customer service- Analyzing client debt portfolios- Explaining services to potential clients- Providing dispute resolution- Completing administrative assignments- Assisting clients with program process- Collecting client account information- Answering customer questions and inquiries- Communicating account issues with management- Spanish department Manager Show less

GEN - The Global Executive Network is an international provider of high-quality executive dinners for business professionals, covering current trends for industry-focused and management-related topics. The company is headquartered in Wilmington, DE in the US and has achieved an excellent reputation as one of the leading global event providers.Each year, more than 10,000 senior management guests from large corporations and medium-sized companies participate in G.E.N. Events. More than… Show more GEN - The Global Executive Network is an international provider of high-quality executive dinners for business professionals, covering current trends for industry-focused and management-related topics. The company is headquartered in Wilmington, DE in the US and has achieved an excellent reputation as one of the leading global event providers.Each year, more than 10,000 senior management guests from large corporations and medium-sized companies participate in G.E.N. Events. More than 1,000 events covering over 50 different subjects are offered every year.GEN - The Global Executive Network has completely changed the way executives attend events. Here's how:■Attendance at any event, including dinner and all beverages, is always free of charge.■The international Professional Council of GEN - The Global Executive Network is an advisory board consisting of honorary members who are leading business executives in global companies. The council monitors the quality of all G.E.N. Events and makes sure they are always aligned to the needs of the market. Honorary members benefit from being part of an exclusive networking circle.Events are delivered in the US, Canada, South America, Australia, the United Kingdom, Spain, France, Germany, Switzerland, Austria, Belgium, Holland, Luxembourg, Czech Republic, Hungary, Poland, Bulgaria, Portugal, UAE, South Africa as well as China, Hong Kong, Taiwan, Singapore, Malaysia, Thailand, the Philippines, India and Indonesia Show less

- Supervise agents- Make reports on a daily basis (Summary Stats report, traffic log report, open close report, etc)- Achieve and set company metrics ( ASA, Service level, Abandon ring, etc)- Meet company standars (QA, AHT, ASA, Agent yield, schedule adherence, log in log out,etc)- Team meetings on a biweekly basis.- Development and improvement in areas such as call center management.- Making conference calls between customers and Bank- Collections experience and CSR… Show more - Supervise agents- Make reports on a daily basis (Summary Stats report, traffic log report, open close report, etc)- Achieve and set company metrics ( ASA, Service level, Abandon ring, etc)- Meet company standars (QA, AHT, ASA, Agent yield, schedule adherence, log in log out,etc)- Team meetings on a biweekly basis.- Development and improvement in areas such as call center management.- Making conference calls between customers and Bank- Collections experience and CSR as well Show less