Jonathan Gundel Email & Phone Number

Addison, Texas, United States

Augusta, Maine, United States

• Key contributor working on SaaS application Portfolio Warehouse for the State of Maine revenue services department, ensuring seamless transitioning upon integration with legacy systems
• Functions tested include but are not limited to tax compliance functionality, legal correspondence, payment plans, levy’s, payment transactions, tax filing transactions, data mapping from paper filings into system.
• Engaged actively in weekly update meetings providing testing updates and needs to management
• Collaborated with developers in testing efforts revolving around end-to-end testing and setting certain milestone dates in tax season
• Worked closely with stakeholders face to face or on Teams to gather thorough requirements needs for line of business in efforts to create comprehensive business requirements and test scripts used by testers
• Test execution, test script creation, defect identification and reporting, business requirements creation, Subject Matter Expert in Portfolio Warehouse for other testers and new hires

Belfast, Maine, United States

• Key contributor on internal call center Credit Card platform used by customer marketing associates to access customer accounts
• Key testing attributes include but are not limited to credit card compliance, legal correspondence, transaction verification, payments, interest calculation, fees, legal disclosures
• Subject matter expert for core test team and task force group in CLMS program and testing methods
• Tested multiple BOA system functions using both new functionality and regression testing methods
• Prepped and assigned test accounts and test scripts
• Worked with test leads and developers to help identify defects and solutions, elevated as necessary