Jonathan Guy (Acii)

Jonathan Guy (Acii) Email and Phone Number

Chief Claims Officer @ First Central
United Kingdom
Jonathan Guy (Acii)'s Location
United Kingdom, United Kingdom
Jonathan Guy (Acii)'s Contact Details

Jonathan Guy (Acii) work email

Jonathan Guy (Acii) personal email

n/a
About Jonathan Guy (Acii)

I’m Chief Claims Officer of First Central Group, an innovative insurance and technology group, delivering market-leading insurance, underwriting, technology, finance and legal services.As Chief Claims Officer I am responsible for the delivery of the business’ digital customer and third party claims and fraud strategy. I also chair the board of 1st Central Law

Jonathan Guy (Acii)'s Current Company Details
First Central

First Central

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Chief Claims Officer
United Kingdom
Website:
firstcentralgroup.com
Employees:
1136
Jonathan Guy (Acii) Work Experience Details
  • First Central
    Chief Claims Officer
    First Central
    United Kingdom
    View
  • First Central
    Chief Claims Officer
    First Central Jun 2022 - Present
    Manchester Area, United Kingdom
    View
  • Fcg
    Chief Claims Officer
    Fcg Apr 2018 - Present
    Manchester, United Kingdom
    Member of the Group Executive responsible for delivering the business’ digital customer and third party claims and fraud strategy.
  • Co-Op Insurance
    Claims General Manager (Director)
    Co-Op Insurance Jun 2013 - Apr 2018
    In charge of the setup and execution of the claims management strategy for the business, with the overall responsibility for customer experience, income and indemnity spend across motor, home, travel, legacy employers and public liability accounts.
    View
  • Coop
    Claims Operations Manager
    Coop Jan 2011 - Jun 2013
    Manchester
    Responsible for the running of a multi site operation as well as the delivery of initiatives to realise material improvements in customer experience, income, expense and indemnity
  • Co-Operative Financial Services
    Customer Feedback And Development Manager
    Co-Operative Financial Services Jan 2010 - Jan 2011
    Manchester
    Responsible for operational management and centralisation of complaint management across multiple product lines
    View
  • Co-Operative Banking Group
    Head Of Customer Processing Services
    Co-Operative Banking Group Apr 2009 - Jan 2010
    Manchester
    Responsible for ensuring the effectiveness of back office operations across the following five processing sites: Insurance, Mortgages, Personal, SME and Corporate Banking.
  • Coop Insurance
    Customer Service Manager (Sales Delivery)
    Coop Insurance Jan 2004 - Jan 2007
    Manchester
    Running the sales contact centres. Prior to this I held various roles at the Coop Banking Group

Jonathan Guy (Acii) Skills

Insurance Stakeholder Management Project Delivery Business Process Improvement Business Transformation Financial Services Process Improvement Customer Experience Change Management Risk Management Banking Retail Banking Business Analysis

Jonathan Guy (Acii) Education Details

Frequently Asked Questions about Jonathan Guy (Acii)

What company does Jonathan Guy (Acii) work for?

Jonathan Guy (Acii) works for First Central

What is Jonathan Guy (Acii)'s role at the current company?

Jonathan Guy (Acii)'s current role is Chief Claims Officer.

What is Jonathan Guy (Acii)'s email address?

Jonathan Guy (Acii)'s email address is jo****@****k.co.uk

What schools did Jonathan Guy (Acii) attend?

Jonathan Guy (Acii) attended Chartered Insurance Institute, The Manchester Metropolitan University, Wycliffe College.

What skills is Jonathan Guy (Acii) known for?

Jonathan Guy (Acii) has skills like Insurance, Stakeholder Management, Project Delivery, Business Process Improvement, Business Transformation, Financial Services, Process Improvement, Customer Experience, Change Management, Risk Management, Banking, Retail Banking.

Who are Jonathan Guy (Acii)'s colleagues?

Jonathan Guy (Acii)'s colleagues are Simon Goodship - Stevens, Tom Rees, Joe Mellish, Andrew Flewitt (Mcipd), Will Corbin, Dan Baete, Robert Hall.

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