Demonstrated ability to manage multiple tasks while remaining adaptable and flexible. Remained open to feedback from supervisor and peers to build and improve skills set. Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts.

Packaged, labeled and sorted products to prepare items for delivery. Weighed and measured materials to create uniform products.

Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships. Utilized automated systems to log and retrieve call information. Assisted with mentoring new employees during and after training.

Read written materials, such as legal documents, scientific works and news reports and rewrote material into specified languages. Prepared course materials, such as syllabic, homework assignments and handouts.

Determined packaging requirements. Packed, sealed, labeled and affixed postage to Prepare materials for shipping. Requisitioned and stored shipping materials and supplies to maintain inventory.

Learn material and pass required tests for certification. Received incoming telephone and alarm system notifications regarding emergency and non-emergency police and fire service, emergency ambulance service and Information. Determined response requirements and relative priorities of situations and dispatched units.