Jonathan Haggard

Jonathan Haggard Email and Phone Number

Assistant Vice President of Information Systems at SeaComm @ SeaComm
massena, new york, united states
Jonathan Haggard's Location
Massena Springs, New York, United States, United States
About Jonathan Haggard

Self-motivated Information systems Team Leader with 18+ years of experience. Willing to learn and implement new Information Technology systems and projects. Managed Day to Day operations for both a Computer Operations team as well as Lead an IT team within a Hospital Environment. Project Manager and technical implementation lead for Complete Mirrored Mainframe hardware replacement across two data centers. VMware/ESXi, CISCO nxOS/ASA Firewall, Fortinet. Switching Solutions. VEEAM and Backup Exec. NAS and Mainframe/Datacenter Management Experience. Built testing and implementation guidelines for end-users and production Disaster recovery environment. Project manager and technical implementation lead for Infor/ LAWSON enterprise-wide financial systems software upgrade. Developed testing plans for development and UAT testing, key milestones end-user production support.Pharmacy Programs Support. Robotic Prescription Filling Solutions - Implementation and support of new Robotics Equipment at a high-volume dispensing Facility. Conceptualized and Implemented Disaster recovery of network distribution, software, and hardware. Acted as the first point of contact for all major technical issues, including power outages, network outages, system failures, and disaster recovery. Provided support during new pharmacy system implementation and roll-out. Conceptualized and designed Shared Support Documentation Location that resulted in the Consistency of Information passed on to our entire Support Team.

Jonathan Haggard's Current Company Details
SeaComm

Seacomm

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Assistant Vice President of Information Systems at SeaComm
massena, new york, united states
Website:
seacomm.org
Employees:
49
Jonathan Haggard Work Experience Details
  • Seacomm
    Assistant Vice President Of Information Systems
    Seacomm Jun 2023 - Present
    Massena, New York, United States
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  • Seacomm
    Information System Manager
    Seacomm Aug 2021 - Jun 2023
    Massena, Ny
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  • Claxton Hepburn Medical Center
    Director Of Information Systems
    Claxton Hepburn Medical Center Jul 2020 - Aug 2021
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  • Claxton Hepburn Medical Center
    Network Administrator
    Claxton Hepburn Medical Center Aug 2018 - Aug 2021
    Odgensburg, Ny / Massena, Ny
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  • Claxton Hepburn Medical Center
    Information Systems Analyst
    Claxton Hepburn Medical Center Aug 2017 - Oct 2018
    Ogdensburg, Ny
    Provide Technical Analysis, Design, Implementation, maintenance, and modification of Outpatient/InPatient EMR Meditech and EClinicalWorks Systems. Provide assistance during Staging, Development, and Roll out in a go-live Setting. Develop and Manage internal procedures, tools, and documentation to be provided to be provided at a high level of detail to Internal IT Team. Coordinate work with systems, database, and network administrators, and Clinical Team. Supports users through technical support of the applications, developing procedures and reporting tools, facilitating and coordinating training and other technical support. Create an environment that promotes end-user self-sufficiency. Works with data custodians and departmental representatives to maintain and enhance information systems. Work Directly with vendor support to maintain updated EMR software and hardware. Play a crucial role in providing the technical foundation for a variety of operations. Provides project leadership and supervision, directing and integrating the work of others.
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  • Kph Healthcare Services
    Supervisor Of Computer Operations
    Kph Healthcare Services Jan 2015 - Aug 2017
    Gouverneur, Ny
    Maintain and Supervise Computer Operations Team. Provide Mainframe support and maintain system integrity, Applying Patches, software updates to be compliant, hardware and software maintenance.Conduct, Implement and Document Disaster Recovery plan across multiple data centers. Production Application support and troubleshooting. Work directly with the Application development team to test, develop and implement code changes. Directly work with and Support: RPG, Client Access applications, IBM iSeries Mainframe, LAWSON/Infor applications, SQL, PEARL, BATCH programming, and others. Understand conceptualize and implement high-level projects for company growth, data integrity and efficiency, capital budgeting processes
  • Kinney Drugs
    It Field Service Technician
    Kinney Drugs Dec 2012 - Jan 2015
    Install, configure, and support computers, peripherals and store systems equipment. Manage equipment depot, coordinate asset tracking, and manage equipment repairs. Provide Software and hardware Support for four divisional locations to an estimated 3000 computer systems. Procure, provision, configure, upgrade and maintain PCs and peripherals for use in stores, facilities, and administrative offices. Stage and develop hardware rollout plans and implementation for new locations. Document standard operating procedures and system configuration standards to ensure consistent equipment configurations. Support RDP, CITRIX, AS400, LAWSON, VPN, 4690 OS, MS Office environments. Support for mobile Client Devices, (Symbol, iPhone, Ipad, Surface). KACE asset tracking, WAVE embassy hard drive encryption, BIT9 Carbon Black Whitelist Security.Technical Point of contact for a new point of sale project rollout, staging, and development
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  • Kinney Drugs
    Pharmacy Programs Specialist
    Kinney Drugs Aug 2011 - Dec 2012
    Primarily responsible for the proper testing and implementation of any new pharmacy functionality. Ensure that proper documentation and communication is provided in regards to all new functionality. Cross-train personnel to ensure that the new functionality is properly supported. Provide Software Support for 100 Retail Pharmacy sites. Install, Test and Implement New Hardware and software related to Pharmacy Systems. Create Training documentation for Stores and Internal Support related to Pharmacy Systems. Data entry and inventory set up for new facilities.
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  • Kinney Drugs
    Store Systems Helpdesk Specialist
    Kinney Drugs Dec 2005 - Aug 2011
    Provide phone support for pharmacy and point of sale systems, in-store PC’s, handheld units, networking, IVR and phones. Work extensively with and programing of UNIX operating systems. Assist in the testing and documentation of store systems hardware and software. Provided phone support for an average of 60 calls per day, answering Store inquiries, solving problems, and providing updated information. Provided effective communication and customer service support to the sales, marketing, and administrative teams on a daily basis.
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Frequently Asked Questions about Jonathan Haggard

What company does Jonathan Haggard work for?

Jonathan Haggard works for Seacomm

What is Jonathan Haggard's role at the current company?

Jonathan Haggard's current role is Assistant Vice President of Information Systems at SeaComm.

Who are Jonathan Haggard's colleagues?

Jonathan Haggard's colleagues are Sandra W., Jodee Fleury, Vanessa (Trudeau), Chantel Johnston, Yvonne D. Alterie, Sarah Mitchell, Mamahomee1 Tina Holmes.

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