Jonathan Hamman Email & Phone Number

Ajman, Ae

Dubai, United Arab Emirates

Dubai, United Arab Emirates

• Delivering a high-quality experience to guests and motivating staff to ensure excellent customer service.• Providing excellent customer service for each guest entering the establishment.• Ensuring a clean environment and that designated tables are appropriately arranged.• Delivering all food items to tables in the correct order and to the appropriate customer.• Making certain checks for food temperature—ensured time standards for food and services.• They welcome customers… Show more • Delivering a high-quality experience to guests and motivating staff to ensure excellent customer service.• Providing excellent customer service for each guest entering the establishment.• Ensuring a clean environment and that designated tables are appropriately arranged.• Delivering all food items to tables in the correct order and to the appropriate customer.• Making certain checks for food temperature—ensured time standards for food and services.• They welcome customers as they enter the restaurant and encourage guests exiting to return soon.• Checking all assigned tables periodically to ensure a positive experience for customers.• Accomplishing high revenue growth by applying a valued customer service approach. • Developing a customer-centric approach to attain the highest levels of customer satisfaction. • Providing quality service by enforcing quality and customer service standards.• Acting as guests to high standards. Handling payments and managing guest complaints.• Safeguarding customer satisfaction through promoting excellent service; responding to customer complaints tactfully and professionally. Show less

Dubai, United Arab Emirates

• Provided step-to-step solution to the customer for resolving the queries of the customer.• Played a crucial role in achieving high sales revenue by applying a valued customer service approach.• Actively handled bookkeeping process to reduce financial discrepancies and manage payroll for the restaurant.• Played a stellar role in growing the sales by endorsing upselling customer strategies to maximize revenue.• Delivered outstanding service. Increase restaurant sales by… Show more • Provided step-to-step solution to the customer for resolving the queries of the customer.• Played a crucial role in achieving high sales revenue by applying a valued customer service approach.• Actively handled bookkeeping process to reduce financial discrepancies and manage payroll for the restaurant.• Played a stellar role in growing the sales by endorsing upselling customer strategies to maximize revenue.• Delivered outstanding service. Increase restaurant sales by up-selling specials.• Supervised and coordinated activities of cooks and workers engaged in food preparation.• Acted guests to high standards; suggested and promoted menu items. Managed guest complaints. Show less

Dubai, United Arab Emirates

• Provided excellent customer service. Strived towards best customer satisfaction• Greeted customers and presented menus• Provided suggestions based on their preferences• Took and served food/drinks orders. Arranged table settings.

Johannesburg Area, South Africa

• Checked products for quality. Delivered checks and collected payments.• Cooperated and communicated with all serving and kitchen staff.• Adhered to all relevant health department rules/regulations and customer service guidelines.• Took orders and served guests to high standards.

South Africa

• Built and maintained relationships with clients.• Created compelling sales pitches.• Sold the company's products and services.• Completed all paperwork relating to a sale.• Performed research on the competition's services.• Reached out to potential clients to inform them about our products and services.• Suggested and promoted Items on Promotions.• Assisted Management in Any Situation That May Occurs.

South Africa

• Conducted market research to identify selling possibilities and evaluate customer needs.• Actively acquired new sales opportunities through cold calling, networking, and social media.• Successfully set up meetings with potential clients and listen to their wishes and concerns.• Prepared and delivered appropriate presentations on products and services.• Developed frequent reviews and reports with sales and financial data.• Ensured the availability of stock for sales and… Show more • Conducted market research to identify selling possibilities and evaluate customer needs.• Actively acquired new sales opportunities through cold calling, networking, and social media.• Successfully set up meetings with potential clients and listen to their wishes and concerns.• Prepared and delivered appropriate presentations on products and services.• Developed frequent reviews and reports with sales and financial data.• Ensured the availability of stock for sales and demonstrations.• Negotiated/closed deals and handled complaints or objections.• Collaborated with team members to achieve better results.• Gathered feedback from customers or prospects and shared it with internal teams. Show less

City And Guilds Hospitality

Diploma In Hospitality Management

Cabin Crew License, Cabin Crew License

Activities and Societies: Cabin crew licese

Matric

Activities and Societies: House plays, hockey