Hollywood Casino

• Mentored employees for career advancement in aviation by fostering relationships with industry leaders, arranging membership with corporate aviation affiliates, and relationship building with commercial aviation departments.• Cultivating a client list boasting the corporate flight operations of Fortune 500 companies, internationally recognized charitable humanitarian organizations and the world’s leading aviation training company.• Provide an aviation service to the Midwest, fostering a business that was the only aviation brick and mortar operations within a 500-mile radius of the St. Louis area.• Operated a retail operation, an FAA CATS Airmen Knowledge Test certified testing facility, adhering to FAA standards, and online retail operation.• Forecasted budget for all operations, all accounting operations utilizing QuickBooks, and handled all accounts receivables and payables.• Cultivated relationships with multiple vendors in a global environment, controlled all contract negotiations, and cultivated relationships with customers in a global environment.

• Envisioned and developed a private and corporate aircraft catering company serving three major St.Louis airports.• Cultivated a customer list that includes Fortune 500 companies, CEO’s, owners, and high level executives.• Provided support and training to help employees maintain highest customer service standards; utilizing training manuals, online support, and• Nurtured employees to provide the highest standards in service to ensure the clientele received the requested products and service.• Managed all operations from sales and purchasing, ordering and preparation, to delivery of product whilemaintaining the highest industry standards.

• Fostered an environment that developed employees training, development, and professional career advancement.• Profit and loss forecasting responsibilities, all accounting responsibility with regards to accounts receivable and accounts payable.• Utilized social networking to develop a staff that exemplified the strategic goals and objectives that allowed the lowest turnover in the industry.• Managed all operations to ensure a successful environment for employees and customers. Ensured Occupational Safety & Health Act, local health code, and company safety/security policies are met.

• Managed EauBistro and Chasers Lounge including culinary operations, private functions, and staffing• Ensured all operations were in line with the service standards set forth by the corporation.• Profit and loss forecasting responsibilities, reported all accounting for specific outlets to the Director of Finance. Operated two outlets, generating $2.5 million, combined, annually.• Worked with the Director of Human Resource to recruit, train, and implement an on-boarding process that ensured the individuals a successful tenure in their respective field.