Jonathan Heffner Email & Phone Number

Atlanta, Ga, Us

Atlanta, Ga, Us

Dunwoody, Georgia, United States

Kennesaw, Georgia, United States

- Automation and Material Handling Systems for Food and Healthcare Goods- Managing project constructions and implementations, including ASRS shuttle and conveyor systems, pick-it-easy robots, vision item check systems, A-frame central belt picking systems, flow racks, and retrofit kits- Using SAP tools and leadership skills to drive the projects’ critical paths to deliver Knapp-standard quality on time and under budget- Keeping all project material shipments on time with international production, storage, and deliveries even during high supply chain shortages- Managing client expectations and rapport with direct onsite support, scheduling resources, client presentations, and risk mitigation- Re-allocating resources across the program to rectify critical path scheduling issues- Creating and leading risk management, including scope creep and Change Request documentation for 120 CRs and counting- Supporting Site Managers, Engineers, and onsite crews with scheduling, open issues lists, order fulfillment, and proactive communication- OSHA30 certified with active safety protocols and safety reporting

Atlanta, Georgia, United States

- Premium private club service and fine dining beverage production- Utilizing Six Sigma best practices to efficiently manage the bar; improving efficiency by more than 50% with team communication, tool placement, and product inventory- Managing and organizing inventory of beer, wine, liquor, liqueur, syrups, sodas, and bar tools- Designing creative cocktails and monthly drink variations to improve the customer experience with ServSafe Certification

Greater Atlanta Area

- Project Lead for Smart Locker: Communicating and Planning with our partners Vulcan in Alabama and QBS Systems in Hong Kong- Project Lead for Smart Locker: Generating proof of concepts, market analysis, final production strategies, and continuous development updates- Inventory, shipping, and distribution management for over 4000 devices locally and internationally- Product design and product management for hardware components and software UI product requirements- Liaison for suppliers, partners, and clients for the U.S. Operations and Hong Kong Development teams

Duluth Ga

- Spearhead communication with metal, wood, foam, corrugated, plastics, and soft goods suppliers to implement products for clients and collaborate on savings, improvements, and strategy- Project requirements and project iterations for packaging solutions based on production time and cost- Production of partitions, totes, crates, metal racks, and other packaging concepts- Creation of concept models, manufacturing drawings, cut files, and BOMs for designs

Alpharetta Ga

- Engineering BOMs, AutoCAD layouts, and database management to deploy new fiber equipment- Communicating and Reporting copper-to-fiber layout plans to Field Surveyors- Saved the client over $400,000 in company incentives based on BOMs- Quality assurance and communication with Nokia and CenturyLink clients

Greenville, South Carolina Area

- Conducted user interviews and voice of customer research to determine designs- Designed work lights, mechanics’ tools, and a tool tray for the automotive industry- Developed a lighting lab with engineers to fully test products- Communicated with Chinese factories to manage tooling and production

• Research lead for marketing precedents, GM client, and user needs research• Brainstormed function concepts and form mood board• Managed user testing and analysis• Designed the interior experience of an autonomous car based on users' and client’s specifications

Greater Atlanta Area

• Reviewed and edited surveyors’ field work and created AutoCAD layouts for 50 projects• Communicated with clients about fiber optics and service providers• Recruited 3 interns and recruited/trained new employee

• Conducted user interviews and studies to understand the problem scope• Designed graphics for the speedometer, navigation, and other display elements• Designed the dial interface and control scheme• Analyzed data collected from user tests on an automotive simulator to justify designs

Greenville, South Carolina Area

• Created mood boards and designs for RaceTrac and Whole Foods clients• Used AutoCAD and CNC routers for Food Lion clients’ store signage and décor layouts• Communicated clearly with clients about concepts and needs