Jonathan Heffner

Jonathan Heffner Email and Phone Number

Project Manager II @ KNAPP North America
Atlanta, GA, US
Jonathan Heffner's Location
Atlanta, Georgia, United States, United States
Jonathan Heffner's Contact Details

Jonathan Heffner work email

Jonathan Heffner personal email

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About Jonathan Heffner

Project Manager in the automation and material handling systems industry. Striving for Customer Success by developing solutions, teaching product value, and supporting customers. Focused on project builds, design thinking strategies, and agile methodologies. I value open communication, empathy, creativity, and organization.

Jonathan Heffner's Current Company Details
KNAPP North America

Knapp North America

View
Project Manager II
Atlanta, GA, US
Website:
knapp.com
Employees:
3154
Jonathan Heffner Work Experience Details
  • Knapp North America
    Project Manager Ii
    Knapp North America
    Atlanta, Ga, Us
  • Swisslog
    Sr. Customer Service Project Manager
    Swisslog Oct 2024 - Present
    Dunwoody, Georgia, United States
  • Knapp North America
    Project Manager
    Knapp North America Mar 2021 - Oct 2024
    Kennesaw, Georgia, United States
    - Automation and Material Handling Systems for Food and Healthcare Goods- Managing project constructions and implementations, including ASRS shuttle and conveyor systems, pick-it-easy robots, vision item check systems, A-frame central belt picking systems, flow racks, and retrofit kits- Using SAP tools and leadership skills to drive the projects’ critical paths to deliver Knapp-standard quality on time and under budget- Keeping all project material shipments on time with international production, storage, and deliveries even during high supply chain shortages- Managing client expectations and rapport with direct onsite support, scheduling resources, client presentations, and risk mitigation- Re-allocating resources across the program to rectify critical path scheduling issues- Creating and leading risk management, including scope creep and Change Request documentation for 120 CRs and counting- Supporting Site Managers, Engineers, and onsite crews with scheduling, open issues lists, order fulfillment, and proactive communication- OSHA30 certified with active safety protocols and safety reporting
  • Clubcorp
    Mixologist Bartender
    Clubcorp Oct 2020 - Mar 2021
    Atlanta, Georgia, United States
    - Premium private club service and fine dining beverage production- Utilizing Six Sigma best practices to efficiently manage the bar; improving efficiency by more than 50% with team communication, tool placement, and product inventory- Managing and organizing inventory of beer, wine, liquor, liqueur, syrups, sodas, and bar tools- Designing creative cocktails and monthly drink variations to improve the customer experience with ServSafe Certification
  • Inreality, Llc
    Product Specialist
    Inreality, Llc Jan 2020 - Sep 2020
    Greater Atlanta Area
    - Project Lead for Smart Locker: Communicating and Planning with our partners Vulcan in Alabama and QBS Systems in Hong Kong- Project Lead for Smart Locker: Generating proof of concepts, market analysis, final production strategies, and continuous development updates- Inventory, shipping, and distribution management for over 4000 devices locally and internationally- Product design and product management for hardware components and software UI product requirements- Liaison for suppliers, partners, and clients for the U.S. Operations and Hong Kong Development teams
  • Arias Designs, Llc
    Industrial Designer
    Arias Designs, Llc Dec 2018 - Dec 2019
    Duluth Ga
    - Spearhead communication with metal, wood, foam, corrugated, plastics, and soft goods suppliers to implement products for clients and collaborate on savings, improvements, and strategy- Project requirements and project iterations for packaging solutions based on production time and cost- Production of partitions, totes, crates, metal racks, and other packaging concepts- Creation of concept models, manufacturing drawings, cut files, and BOMs for designs
  • Goodman Networks
    Deployment Engineer Iii
    Goodman Networks Feb 2018 - Nov 2018
    Alpharetta Ga
    - Engineering BOMs, AutoCAD layouts, and database management to deploy new fiber equipment- Communicating and Reporting copper-to-fiber layout plans to Field Surveyors- Saved the client over $400,000 in company incentives based on BOMs- Quality assurance and communication with Nokia and CenturyLink clients
  • Professional Tool Products
    Junior Product Designer
    Professional Tool Products Feb 2017 - Dec 2017
    Greenville, South Carolina Area
    - Conducted user interviews and voice of customer research to determine designs- Designed work lights, mechanics’ tools, and a tool tray for the automotive industry- Developed a lighting lab with engineers to fully test products- Communicated with Chinese factories to manage tooling and production
  • Autonomous Car Interior
    Georgia Tech Senior Design Class: Ux & Product Development
    Autonomous Car Interior Aug 2016 - Dec 2016
    • Research lead for marketing precedents, GM client, and user needs research• Brainstormed function concepts and form mood board• Managed user testing and analysis• Designed the interior experience of an autonomous car based on users' and client’s specifications
  • Goodman Networks
    Engineering Intern
    Goodman Networks May 2016 - Aug 2016
    Greater Atlanta Area
    • Reviewed and edited surveyors’ field work and created AutoCAD layouts for 50 projects• Communicated with clients about fiber optics and service providers• Recruited 3 interns and recruited/trained new employee
  • Car Heads Up Display
    Georgia Tech Senior Design Class: Ux & Product Development
    Car Heads Up Display Jan 2016 - May 2016
    • Conducted user interviews and studies to understand the problem scope• Designed graphics for the speedometer, navigation, and other display elements• Designed the dial interface and control scheme• Analyzed data collected from user tests on an automotive simulator to justify designs
  • Southeastern Products
    Design Intern
    Southeastern Products May 2015 - Aug 2015
    Greenville, South Carolina Area
    • Created mood boards and designs for RaceTrac and Whole Foods clients• Used AutoCAD and CNC routers for Food Lion clients’ store signage and décor layouts• Communicated clearly with clients about concepts and needs

Jonathan Heffner Skills

Illustrator Solidworks Prototyping Autocad Indesign Human Factors Leadership Adobe Photoshop Microsoft Office Fusion 360 Materials Research Ethnography Studies

Jonathan Heffner Education Details

Frequently Asked Questions about Jonathan Heffner

What company does Jonathan Heffner work for?

Jonathan Heffner works for Knapp North America

What is Jonathan Heffner's role at the current company?

Jonathan Heffner's current role is Project Manager II.

What is Jonathan Heffner's email address?

Jonathan Heffner's email address is jh****@****cts.com

What is Jonathan Heffner's direct phone number?

Jonathan Heffner's direct phone number is +186468*****

What schools did Jonathan Heffner attend?

Jonathan Heffner attended Georgia Institute Of Technology.

What skills is Jonathan Heffner known for?

Jonathan Heffner has skills like Illustrator, Solidworks, Prototyping, Autocad, Indesign, Human Factors, Leadership, Adobe Photoshop, Microsoft Office, Fusion 360, Materials Research, Ethnography Studies.

Who are Jonathan Heffner's colleagues?

Jonathan Heffner's colleagues are Ali Al Ghazali, Pedro Leal, Hans-Peter Trösterer, Klaus Hausharter, Thomas Peinhaupt, Bernd Rochus Schweiger, Rafi Ashton.

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