Jonathan Herbst Email & Phone Number

Dubuque, Ia, Us

Dubuque, Ia, Us

Charlotte, Nc, Us

• Lead a team of 31 unionized employees, including all day to day operations and performance management. Achieved over 15,200 customer-generated tickets annually, competed to time and budget.• Reorganized and rebuilt culture, improving team morale and performance through training, coaching, and clear expectations; improving commitments met by 10%.• Managed internal and external Construction Crews, prioritizing jobs, assigning appropriate resources based on needs of the company and customers. • Managed the implementing and monitoring of telecom builds, existing Fiber and Copper maintenance and relocations projects, construction of company infrastructure within ROW. Working alongside multiple teams from project initiation to close out: Sales, Engineering, Provisioning, Construction, Forecasting, Installation. • Devised continuous improvement initiatives using Lean methodologies, including implementing new service install procedures, reducing material and vendor costs.• Maximized adoption of new workforce tools, focused on transitioning team into digital work place: utilizing emerging technology and applications for business processes, increasing tech efficiency, reducing work stoppage and loss.• Managed recruiting, hiring, onboarding, succession, and training of all employees.• Responsible for providing strategic level/long-term planning and program development for area.• Implement plans to expand business opportunities, market new products and services, support sales, engineering, business development, and customer retention goals.

Arlington, Virginia, Us

• Two Deployments to Iraq and One to Afghanistan• Directed a Company of 110 individuals, responsible for Leadership of all day-to-day operations. Demonstrated unparalleled proficiency in managing operations and administrative requirements in any environment.• Instituted standard operational procedures to coordinate daily operational activities which dramatically improved employee relations and heightened policy and procedural compliance.• Positions of increasing responsibility throughout 19 years of service encompassing the following areas: Operations Management, Project Management, Program Management, Inventory Management, Training Development, Public Relations, Strategic high-level planning and organizational development.

Mission Viejo, Ca, Us

Waunakee, Wisconsin, Us

London, Gb

Bachelor Of Science (B.S.)

Masters Of Business Administration (Mba)

Education record

Military Operations Management, Supervision, Leadership