Jonathan Herrera Email & Phone Number

Cebu

Cebu

IT STRATEGY- Design the IT Strategy in accordance with the policy and strategy set by Headquarter and the region aligned with the business units- Develop and optimize the business process, function, data and technology modelsIT ARCHITECTURE- Implement system development methods in order to ensure a harmonized and efficient IT- Consulting and supporting the key business partners on all IT questions- Ensure alignment with corporate technology framework IT OPERATION - Plan, build and run by levering the IT teams globally /regionally- Supervise and monitor the IT operation together with the regional and local business responsible - Escalation management in emergency cases- Local requirements are implemented in a cost efficient manner by combining central and local services- Control, benchmark and optimize the IT operation- Ensure IT Security and Data Protection Standards- Ensure adherence to Daimler Compliance and Integrity standardsIT PROJECTS AND BUSINESS CONSULTING- Monitor and track the planning, building and rollout phases of IT Projects - Steer, support, supervise and manage IT Projects, groups and committees - Support and consult in processes, IT applications and systemsVENDOR MANAGEMENT- Ensure and track vendor competitiveness - Ensure vendor selection and procurement is in line with Daimler procurement processIT BUDGET- Plan, manage and control the IT budget- Ensure business cases for all IT projects and investments- Manage IT investment and operation cost PERSONNEL MANAGEMENT- Target agreements with direct reports - Decide and execute hiring and on salary- Ensure the right and sufficient IT skills- Develop career plans for potential employees IT SECURITY AND DATA PROTECTION- Supervise implementation of IT Security concepts - Enforce data protection laws and company regulations- Ensure IT Security and Data Protection Standards

Makati, Philippines

- Lead ITIL responsible for the Asia Pacific Region (2008 – 2011). - ITIL Configuration and Change Coordinator for the Asia Pacific Region (2008 - 2011).- Change Advisory Board member for Global IT Heidelberg (2009 – 2011)- Full time 1st and 2nd level support for Philippines and Thailand office (2011 – 2012).- Ad hoc infrastructure support for Regional Office in Singapore.- Planning, budgeting, setup, administration, maintenance/troubleshooting, monitoring of Servers, Printers, Clients and LAN/WAN Infrastructure.- Coordination with Asia Pacific offices and Global IT Stream Managers for project roll-out and standardization.- Enforce Service Level Agreement (SLA) to both internal customer as well as vendors- Planning and monitoring of Annual Operating Plan (CAPEX/OPEX) (within +/- 5% range against budget)- Administration and maintenance of Windows NT 4.0/Win2K/Win2K3, MS Exchange 5.5/2000/2003, MS Proxy Server 2.0/ISA, Checkpoint Firewall-1, McAfee Groupshield 403, HP Omniback II/Data Protector, Trend Scan Mail 3.0, Trend Server Protect, SQL 2000, SMS 2003 and Active Directory (AD)- PC hardware & software installation and troubleshooting- Setup and connection of SAP R/3 Client and remote printer- SAP R/3 table downloading and programming with Seagate Crystal Report- Maintenance of SAP R/3 Vendor, Sales Partner and Supplier Modules - Maintenance of SAP R/3 and Deutsche Bank connectivity- Local Webmaster and Sharepoint Knowledge Champion- Maintenance of Siemens HiPath 3750 PABX System and Call Accounting- Mobile Phone Management- Vendor Management- Internal Quality Auditor for ISO 9002 Certification- Local Complaints Management Coordinator - Ad hoc task assigned from time to time by the Local Management

Makati, Philippines

- Planning, budgeting, setup, administration, maintenance of NT/Novell Server, Printers, LAN Infrastructure- PC hardware & software installation and troubleshooting- SCALA 4.0 administration and maintenance- Report generation using Crystal Report 6.0- Interviews users to determine the system and data collection needs- Prepare training plan for users

Bachelor Of Science In Computer Science

Bachelor Of Science (B.S.), Computer Science