May 2023 - Present
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Jonathan Herrera Email & Phone Number
Point Spreads
at
Point Spreads
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✓ Verified July 2026
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Profile completeness 86%
Who is Jonathan Herrera? Overview
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Quick answer
Jonathan Herrera is listed as Point Spreads at Point Spreads, based in Belén, Heredia, Costa Rica. AeroLeads shows a matched LinkedIn profile for Jonathan Herrera.
Jonathan Herrera previously worked as Content uploader at Point Spreads and Customer Service Specialist at International Contractor At Metabolic Living Llc. Jonathan Herrera holds General Studies, Psychology from Una.
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Email format at Point Spreads
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Point Spreads
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Profile bio
About Jonathan Herrera
Service-focused Customer service Representative dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving and attention to detail. Multitask and manages time well to consistently meet performance targets.I work with the first call resolution and customer satisfaction policy; I participate in a seminar on how to handle demanding customers and customer service courses.I have customer service, chats, emails, inbound and outbound retention, and sales experience, having all the tools to work from home if necessary. I also have experience working with sensitive information such as SSN and Banking details.Basic Troubleshooting, SLAs, appointments setter, password resets, tickets based on their priorities and urgency, and applications for users. Follow-ups & updates to the users.
Current workplace
Jonathan Herrera's current company
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3 roles
Jonathan Herrera work experience
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Customer Service Specialist
International Contractor At Metabolic Living Llc
• Inbound and emails service rep for returns and cancelations of the Metabolic Product orders such as: Capsules, Super proteins shakes, diet book programs, online access to their Metabolic account programs• Addressed customer concerns of purchases, complaints and resolved issues promptly.• Navigated multiple systems such as Salesforce and PM5 UPS, Fedex to identify source of issue.• Offered discounts, free shipping, free VIP programs and coachings.• Issued refunds, merchandise exchanges and price adjustments and cancelations with company policies.
Dec 2022 - Apr 2023
Retention Specialist
• Inbound calls from SEARS Home Warranty / CINCH• Handle Sears Home Warranty plans for appliances and systems such as:Major kitchen and laundry appliances, electric systems, central AC, Heating, Pool and spa and additional.• Coverage of replacements if they become inoperable due to the normal wear and tear and company policies.• Tech appointments, rescheduling, new appointments, escalations of service.• We offered benefits like free months, new appointments without deductibles, downgrades, discounts and adjustments.
Aug 2021 - Jun 2022
1 education record
Jonathan Herrera education
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Una
FAQ
Frequently asked questions about Jonathan Herrera
Quick answers generated from the profile data available on this page.
What company does Jonathan Herrera work for?
Jonathan Herrera works for Point Spreads.
What is Jonathan Herrera's role at Point Spreads?
Jonathan Herrera is listed as Point Spreads at Point Spreads.
Where is Jonathan Herrera based?
Jonathan Herrera is based in Belén, Heredia, Costa Rica while working with Point Spreads.
What companies has Jonathan Herrera worked for?
Jonathan Herrera has worked for Point Spreads, International Contractor At Metabolic Living Llc, and Qualfon.
How can I contact Jonathan Herrera?
You can use AeroLeads to view verified contact signals for Jonathan Herrera at Point Spreads, including work email, phone, and LinkedIn data when available.
What schools did Jonathan Herrera attend?
Jonathan Herrera holds General Studies, Psychology from Una.
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