Jonathan Hess Email & Phone Number

Spring City, PA, US

King Of Prussia, Pennsylvania, United States

Wilmington, Delaware, United States

Wilmington, Delaware, United States

Philadelphia, Pennsylvania, United States

• Conducted CEMI (Customer Experience Multiple Interruptions) Super-Candidate Analysis to determine the root cause of outages and proposed engineering solutions
• Collaborated with Reliability Engineers to investigate problematic areas
• Created “Device Outages” parameter in CEMI Candidate Analysis to identify outage trends more accurately
• Enhanced data visualizations to CEMI reports to easily identify new CEMI circuits or customer count increase in existing CEMI circuits
• Utilized data through Asset Suite 8 and OMS to update CEMI metrics for Quarterly Reliability Forum presentations with senior management
• Performed Top Priority Circuits (TPC) Markup in preparation for a scheduled TPC walkdown

Berwyn, Pennsylvania, United States

• Analyzed Single-Line, Three-Phase Schematic, and Secondary & Control circuit drawings to identify faults in substations and propose engineering solutions
• Investigate and verified substation conditions and identified Corrective/Preventative maintenance work through field visits with senior area maintenance engineers and field personnel
• Served as the lead in Cromby substation walk down and proactively identified defects in the substation for corrective maintenance work
• Developed DIG Reports for substation work order projects
• Wrote Test & Energization letter for substation work that required bus/line outage
• Created SHIP & CHIP Report for Delaware/Chester region, 2nd Quarter, 2019

Newtown, Pennsylvania, United States

• Set up laboratory experiments for Physics I & 2, and Introductory Circuit Analysis courses.
• Managed and collaborated with the supervisor on the inventory of lab and extracurricular equipment
• Troubleshoot and identified faulty equipment that required replacement
• Modeled and created 3D prints for teaching aid use for professors in the Science, Technology, Engineering, and Math (STEM) department
• Wrote user-friendly operational manual for Benchtop Multimeter

Southampton, Pennsylvania, United States

Electrical Engineering, Power & Energy Systems, Power Electronics

Associate Of Science - As, Engineering, 3.617

Activities and Societies: • 3D Printing: Flashforge, Makerbot, and Lulzbot 3D Printing: Single and Dual Extrusion • Wrote user-friendly.