I manage Operations at American Collection Systems, Inc. I have extensive collections knowledge and customer service experience in servicing accounts under higher education, medical, commercial, casinos, and credit bureau divisions. At American Collection Systems, Inc., we take pride in following third-party debt collection regulations in CFPB, FDCPA, HIPAA, FERPA, GLBA, SCRA and other governing regulations. We have been closely following the developments and changes to CFPB-FDCPA regulation F, to ensure our agency and our clients remain in compliance, while protecting the rights of consumers. As a collections agency, I ensure that we operate with transparency, kind and respectful customer service, and assist consumers in any way possible to relinquish the burdens of their debts with reasonable arrangements and payment plans that fit their needs.