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Jonathan Hock Email & Phone Number

Director | Global Franchise Operations at Caribou Coffee
Location: Minneapolis, Minnesota, United States 6 work roles 1 school
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Caribou Coffee
Role
Director | Global Franchise Operations
Location
Minneapolis, Minnesota, United States

Who is Jonathan Hock? Overview

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Jonathan Hock is listed as Director | Global Franchise Operations at Caribou Coffee, based in Minneapolis, Minnesota, United States. AeroLeads shows a matched LinkedIn profile for Jonathan Hock.

Jonathan Hock previously worked as Director | US Franchise Operations at Caribou Coffee and District Manager at Caribou Coffee. Jonathan Hock studied at Moberly Area Community College.

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Caribou Coffee

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Profile bio

About Jonathan Hock

I've spent 18 years in the QSR/restaurant industry—13 with a Taco Bell Franchisee and 5 at Caribou Coffee—starting as a Team Member and working my way up to District Manager. During this time, I've honed my skills in Operations, Training, and Management. At Caribou Coffee, I helped improve operations and set up effective training programs. My focus on growth and improvement has led me to make meaningful contributions wherever I've worked.At Caribou Coffee, I took on the role of the first Director of U.S. Franchise Operations, where I developed operational frameworks and support systems.With my leadership, Caribou Coffee opened its first U.S. Franchise store in November 2022, kicking off a big expansion plan. I was honored to be named one of QSR Magazine's 25 Young Leaders to Watch in 2023 (Issue #304), and I continue to be dedicated to driving innovation and excellence in the industry.

Current workplace

Jonathan Hock's current company

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Caribou Coffee
Caribou Coffee
Director | Global Franchise Operations
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6 roles

Jonathan Hock work experience

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Director | Global Franchise Operations

Current
Caribou Coffee

Minneapolis, MN, US

  • Managed over 350 franchise units between two Master Franchisees and their various Sub-Franchisees in the Middle East and Africa, overseeing sales initiatives, vendor support, training, and product strategies.
  • Led market entry efforts for Caribou Coffee outside the Middle East, expanding the brand globally.
  • Achieved increased revenue and market presence through strategic franchise operations.
Oct 2024 - Present

Director | Us Franchise Operations

Caribou Coffee

Minneapolis, MN, US

  • Traditional Franchise:
  • Accountable for the expansion and administration of Caribou Coffee's nascent franchise networks
  • Provide comprehensive support across IT, Design, Procurement, Vendor Relationships, Supply Chain, Marketing, Operations, and Training for franchise infrastructure development
  • Collaborate closely with franchise owners to implement business strategies, policies, and procedures
  • Oversee financial performance monitoring for each franchise location and report on overall franchise network productivity to company leadership
  • Lead a team of Franchise Business Consultants to ensure consistent adherence to brand standards
Mar 2022 - Oct 2024

District Manager

Caribou Coffee

Minneapolis, MN, US

  • Experienced District Manager in the QSR industry with expertise in multi-unit management
  • Proven track record of developing high-performing teams and optimizing operations
  • Skilled in driving sales growth and executing successful marketing campaigns
  • Strong focus on team development and operational efficiency through innovative solutions
  • In-depth knowledge of industry trends and emerging opportunities for business growth
  • Adept at identifying growth opportunities and implementing strategies that resonate with guests
Nov 2019 - Mar 2022

District Manager

Taco Bell

Irvine, CA, US

Oct 2015 - Nov 2019

General Manager

Taco Bell

Irvine, CA, US

Aug 2011 - Oct 2015

Team Member - Assistant Manager

Taco Bell

Irvine, CA, US

Oct 2006 - Aug 2011
1 education record

Jonathan Hock education

  • Moberly Area Community College
    Moberly Area Community College
FAQ

Frequently asked questions about Jonathan Hock

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What company does Jonathan Hock work for?

Jonathan Hock works for Caribou Coffee.

What is Jonathan Hock's role at Caribou Coffee?

Jonathan Hock is listed as Director | Global Franchise Operations at Caribou Coffee.

Where is Jonathan Hock based?

Jonathan Hock is based in Minneapolis, Minnesota, United States while working with Caribou Coffee.

What companies has Jonathan Hock worked for?

Jonathan Hock has worked for Caribou Coffee and Taco Bell.

How can I contact Jonathan Hock?

You can use AeroLeads to view verified contact signals for Jonathan Hock at Caribou Coffee, including work email, phone, and LinkedIn data when available.

What schools did Jonathan Hock attend?

Jonathan Hock studied at Moberly Area Community College.

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