Jonathan Hocking Cisa Email & Phone Number

Penryn, England, United Kingdom

Penryn, Cornwall, United Kingdom

information governance and data protection officer

Penryn, Cornwall

Coding in VB.NET/C# for internal use utilities, and campus digital signage linked to timetabling system, PC Availability system and car park permit administration systemSolution design, specification and development - providing technical insights and guidance to the wider institution Software design, development, testing and implementation Process.

Penryn

Specialist in Scientia Enterprise Foundation, iTrent, TABSFM, CRM, Room Service, Connect2 and Agresso server side support. Reporting using Microsoft SQL Server Reporting Services Documentation - requirements and technical specifications, test plans and user guides Provide training to other teams on the delivered solutions Liaison with external suppliers.

Penryn Campus

Second level IT Services support for all student/staff IT requirements on the Tremough Campus. Working in a team covering all aspects involved in maintaining a high level of IT cover, ranging from at the desk product support to infrastructure cabling, networking and telephony, predominantly involving Windows 7, Windows XP and Mac OS/X versions including.

Falmouth

Woodlane Campus

Second level IT Services support for all student/staff IT requirements on the Woodlane Campus of this leading Arts college. Working in a team of 5 covering all aspects involved in maintaining a high level of IT cover, ranging from at the desk product support to infrastructure cabling, networking and telephony, predominantly involving Windows 7, Windows XP.

Primary internal support for 71 staff for all IT requirements. Install and maintain all IT equipment for company – 9 servers, 100+ PC workstations and laptops.Installation and maintenance of all software versions, update testing and deployment of verified releases, including beta releases.Support subsidiary company for web hosting requirements over 3.

Software development (Visual BASIC) for market leading property anagement software provider.Experience of creating applications through all aspects of the life cycle, from concept design through to user documentation. Some of the time in this position spent as development manager, overseeing all aspects of the program development, and managing a team of.

Providing telephone support to all CFP Software customers, including remote diagnostics of PC and network issues, as well as specific product support for the CFP Software range of applications. Site visits to clients to resolve network issues and configure server solutions.

Culham

Providing on-site PC support to all international staff at the JET Fusion experimental reactor at Culham. Duties included networking, PC maintenance and application installations.

Roles varied from Computer Operator (starting role), FM Mainframe Management (transition role from Harwell to JET) eventually ending up on PC Support role, providing all levels of PC support for the international staff at JET Fusion reactor at Culham. OSA applies to this role.