Jonathan Holmes Email & Phone Number

“Success is not final; failure is not fatal: it is the courage to continue that counts.” – Winston Churchill.Data Centre and Emergency Response ManagerManaging core team and volunteers providing response for any emergency (fire, flood, power, cooling and isolated communities) across the entire British Telecoms estate providing command, control and technical expertise from engagement through to restoration of serviceLooking after 30 plus locations, delivering real time service and provisioning of all IT related prospects, whilst also providing strategy & policy for new and existing customer base.Responsible for a 3rd of the UK BT Technology Data Centres estate. Managing all aspects end to end including Growth strategy planning, Consolidation, Project deployment/ Management, capacity management, Incident management, Escalation management, Risk management, People Management and Audit Compliance.A lead in Continuous Improvement I have experience in process engineering/ Mapping, Cost reduction, understanding process waste and executing a plan to remove it. As well as process confirmation to ensure continual developed to provide the most consistent outcome with the least amount of waste. Personal goal is to continually progress ensuring I am constantly challenged within my role. Key Skills,Stakeholder engagement/ ManagementPeople & Performance ManagementRisk control and MitigationData Centre Infrastructure ManagementProject DeliveryService ProtectionSwift Water response technicianCommand and Control Silver and Bronze