Jonathan Hopper

Jonathan Hopper Email and Phone Number

dbSpectra - DevOps @ dbSpectra
lewisville, texas, united states
Jonathan Hopper's Location
Lewisville, Texas, United States, United States
Jonathan Hopper's Contact Details

Jonathan Hopper work email

Jonathan Hopper personal email

About Jonathan Hopper

OBJECTIVE:To have a career based in honesty, integrity and work ethic which serves my neighbors and rewards my efforts.SKILLS:Highly motivated, inquisitive and trustworthy information scientist with over 4 years of extensive information science related coursework. Has 5 years working experience, 1 in customer service, 2 in IT department, 2 in Finance department. Has led projects in various roles during this time regarding billing, asset management, tools standardization, hardware migration and business development.Specialties:Microsoft Office Suite (2007-Present)Google DocsVisual Basic / Visual StudioData Mining (WEKA)Database and Metadata Management PHP Java Html / Xml ASP.NETOracle (sql/plsql)CAPM, CMAM and CITAD Certifications

Jonathan Hopper's Current Company Details
dbSpectra

Dbspectra

View
dbSpectra - DevOps
lewisville, texas, united states
Website:
dbspectra.com
Employees:
51
Jonathan Hopper Work Experience Details
  • Dbspectra
    Devops Developer
    Dbspectra Oct 2024 - Present
    Lewisville, Texas, United States
  • None
    Unemployed
    None Sep 2024 - Present
  • Verizon Wireless
    Business Analyst
    Verizon Wireless Apr 2014 - Present
    Little Rock, Arkansas Area
    Duties: Assist program managers with implementation and launch of new services for partnering companies, take escalated calls regarding high level network and billing outages, elevate requests for changes to private networks, fulfill billing and transaction inquiries, maintain contract compliance and relationships with business partners regarding on-going testing and support
  • Verizon Wireless
    Engineer 1
    Verizon Wireless Jan 2017 - Sep 2024
    Little Rock, Arkansas Area
    Duties: After-hours support for high-level network and billing outages, private network and maintenance escalations, deployment testing, KPI monitoring and reporting, service code testing, on-going support
  • Verizon Wireless
    It Asset Management Analyst
    Verizon Wireless Feb 2013 - Apr 2014
    Little Rock, Ar
    Duties: Implement and manage IT Asset Management tools, data sources, auditing/reporting, and peripheral processes to track purchased hardware & software. Maintain deployment contract compliance.
  • Verizon Wireless
    It Project Assistant
    Verizon Wireless Oct 2011 - Feb 2013
    Little Rock, Ar
    Duties: Provide business and partners with professional interfacing, requirements examination and process fulfillment. Planned, implemented and owned processes and deliverables of IT projects.
  • Verizon Wireless
    Customer Care Representative
    Verizon Wireless Aug 2010 - Oct 2011
    Account ManagementResponsible for making judgment based decisions on issuing credits, refunds and other adjustments, advising customers proactively about plan changes, setting expectations for billing and preventing escalation through negotiation.Customer Education•Provided customers with information regarding options for self-managing accounts using existing services as well as billing and financial services policy.Tier 1 Tech Support•Responsible for basic troubleshooting, activation /installation support, answering general technology inquiries, software updates, device use education and replacing equipment.Metrics•Performance measured by customer satisfaction surveys, customers served versus time available and sales. Overall performance tracked at leading (beyond expectation), before finishing training, still leading to date. Recognized for perfect attendance since employment.
  • Arkansas Department Of Information Science
    Software Consultant (Internship)
    Arkansas Department Of Information Science Nov 2009 - Apr 2010
    University Of Arkansas At Little Rock
    Duties: Solution Research, Development, Presentation DesignInstalled and tested capabilities, business value and efficiency of software solutions versus needs and guidelines of Department for data repository redesign project. Submitted findings to team lead and presented impacts of findings to Department clients.
  • Sonny'S Auto
    Administrative Assistant
    Sonny'S Auto Jan 2004 - Jan 2007
    Data entry, Filing, Call Fielding, Delivery Fill-In (Seasonal Position, worked as needed.)Filed sensitive business documents, error checked and corrected existing data against official records, answered calls and made deliveries on days when volume was too high for routes to cover.

Jonathan Hopper Skills

Troubleshooting Project Management Training Team Leadership Testing Telecommunications Requirements Analysis Oracle

Jonathan Hopper Education Details

  • University Of Arkansas Little Rock, Ar																																																				University Of Arkansas
    University Of Arkansas Little Rock, Ar University Of Arkansas
    Information Science; Focus In Business
  • Verizon Wireless Online Learning
    Verizon Wireless Online Learning
    Project Management Certification Training

Frequently Asked Questions about Jonathan Hopper

What company does Jonathan Hopper work for?

Jonathan Hopper works for Dbspectra

What is Jonathan Hopper's role at the current company?

Jonathan Hopper's current role is dbSpectra - DevOps.

What is Jonathan Hopper's email address?

Jonathan Hopper's email address is wh****@****ail.com

What is Jonathan Hopper's direct phone number?

Jonathan Hopper's direct phone number is +150174*****

What schools did Jonathan Hopper attend?

Jonathan Hopper attended University Of Arkansas Little Rock, Ar University Of Arkansas, Verizon Wireless Online Learning.

What are some of Jonathan Hopper's interests?

Jonathan Hopper has interest in Writing, Computers, Social Media, Public Speaking, Web Design, Online Chat, Music, Human Rights, See 2, Civil Rights And Social Action.

What skills is Jonathan Hopper known for?

Jonathan Hopper has skills like Troubleshooting, Project Management, Training, Team Leadership, Testing, Telecommunications, Requirements Analysis, Oracle.

Who are Jonathan Hopper's colleagues?

Jonathan Hopper's colleagues are Francisco P., Gaurav S., Quoc Bao To, Steve Dunnahoo, Eddie Soulatha, Tammy Tremethick, Bradford Armstead.

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