Jonathan Howes Email & Phone Number

Analyse merchant transactions(Cardholder present, CNP & Ecomm) to mitigate risk. Review fraud to sales ratio and chargeback data. Adhere to anti money laundering requirements and complete suspicious activity reportsReview accounts and evaluate risk and potential fraud.Approve/divert funds according to information gathered. Build and maintain relationships.

Assess applications from new and existing customers.Issue notice to close and caution accounts when fraudulent activity identified. Excellent working knowledge of Hunter 2, Experian and Cifas Find.Liaise with Hunter 2 and Cifas members regarding fraudulent customers.Produce MI on daily fraud figures.Actively contribute to the local community, e.g. money.

First port of call for motor claims (accident, theft, attempted theft, vandalism).Handle complaints from customers, engineers or other third party insurers, and resolve where possible.Liaise with third parties on outstanding claims and resolve liability.Detect potential fraudulent claims and escalate as appropriate.Update customers on claim.

Key Responsibilities:On-going review of merchant's transaction activity.Build rapport with key customers to detect, prevent and minimise fraud.Responsible for producing fraud monitoring and investigation procedures.Approve or decline funds based on results of investigation.Liaise with international card issuers to get results as quickly as.

Detect potential fraud alerts and delegate to colleagues to mitigate risk. Communicate with Retailers on a daily basis to understand unusual account activity. Liaise with Police.Build relationship with business banking managers and branch staff for information on account conduct, health and activity.Rule out money laundering.Review accounts and evaluate.

Education record

Education record

including Maths and English