Jonathan Hoyle Email & Phone Number

Coventry, United Kingdom

Part of a team responsible for the development and maintenance of SlimStocks’ suite of inventory management tools, written mainly in Omnis Studio and Java, connecting to a Microsoft SQL database.Responsible for the implementation of new wishes and the resolution of issues found during QA testing.Currently involved with architectural design and back-end development, as the Slim4 client is redeveloped to be SaaS.Also responsible for maintaining development databases, environments and code repositories, compiling releases, and taking part in daily scrum calls.

Overbury, Tewkesbury

Employed to assist in the conversion of version 1 of Reference Points’ EPOS software, written entirely in Sculptor 4GL, to version 2, written in Flex/AS3, C Shell, Sculptor 4GL, MySQL and JavaScript.Main areas of development whilst with this employer have been the stock control, purchase ordering, delivery manifest modules and a PDF/PostScript price ticket printing system.Main duties include, undertaking software development as required to the agreed specification.Carry out customer requests for added features.Deal with support tickets from the helpdesk when corrective programming is needed.Additional duties include, assisting with site installations.Assist with training, either on site or at the office.Provide weekend technical support and remote assistance when required.

Tipton

Contract for Whitbread plc - Central EFTPOS Project. Installing an integrated payment solution into Costa Coffee, Beefeater, Brewer’s Fayre, Table Table, Taybarns and Premier Inn Restaurants and Reception Front Desks.Main duties include, communicating with site managers to arrange and conduct pre go-live training sessions and verifying dates of installation on site.Performing the installation of software and hardware - liaising with site managers to ensure everything is done as required and to specification.Provide training and technical support during trading at site on go live day.Call back sites after go live day to collect feedback on the system and deal with or escalate any system issues.Additional duties include, performing scripted regression testing on new releases of IBM StorePay and PaymentServer, to ensure it performs to specification before being deployed to sites.Aid in the creation of documentation for the implementers to use and manuals for the sites to keep as reference.Provide post-installation support to the sites, visiting sites when needed to install firmware/software updates, or to diagnose problems that can’t be resolved remotely with the aim of easing the load on the support desk while they acclimatise to the new system.Write bespoke software applications that allowed for the installation process to be streamlined or where possible automated.Undertake any additional duties when requested such as swapping out tills, servers, workstations and printers.

Aldridge

Responsible for the daily running of hotel operations, liaising with conference organisers, ensuring staff have everything they need to perform their duties, dealing with special event enquiries, complaints and staff issues. In addition to my daily duties I was also responsible for the majority of hotel purchasing which includes crockery, glassware, utilities etc. and my primary responsibility in this area being the weekly orders for bar, wine and soft drinks stock.Other positions held with this employer include, Restaurant Supervisor and Food and Beverage Service Assistant. I have experience working in the restaurant, on the bar, as a hotel porter as well as covering shifts in the reservations office, special events office and night shifts.

Walsall

Responsible for daily service of food and drink to hotel guests.