-Responsible for maintaining and updating Company Contact Database (CRM)-Assisted with Data Entry of Products and Information on Client’s websites including information for E-Commerce-Aided with trouble shooting and maintenance on Business Catalyst (an Adobe Product) websites.

-Responsible for sorting and reorganizing 3 years of files into new boxes for records retention. Position was contracted to do this in 15 days, it was accomplished in 13 days.-Accountable for organizing and labeling over 100 new file boxes for shipment to an off-site records retention location.-Assisted the Brokerage Department with preparing mailings for current clients.

-Configured PCs for placement on a domain using Active Directory.-Assisted in a county-wide domain migration, using Active Directory and pre-made scripts.-Assisted in resolving trust relationship issues on PCs related to the domain migration.-Installed and configured system administration software: Deep Freeze 7 Enterprise.-Installed Microsoft Office on lab machines.-Installed and configured antivirus software.-Installed network card driver software.-Changed BIOS settings, including: boot, drive, and power settings.-Assisted in the installation of a Wireless Access Point.-Configured WiFi encryption.-Assisted with device installation and maintenance, including: PCs, Laptops, smart boards, over-head projectors, and printers.-Replaced hard drives, video cards, batteries, and RAM on PCs and laptops.-Duplicated PC and laptop hard drives.-Assisted in the installation and configuration of a Multi-seat Windows machine.-Assisted with the replacement of a laptop screen.-Installed and configured software using pre-made scripts.-Hardware troubleshooting, including: PCs, laptops, printers, batteries, and monitors.