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Jonathan Ingram Email & Phone Number

Technical Consultant and Solution Reliability Engineer at FINEOS at FINEOS

Location: Woodstock, Georgia, United States 6 work roles 1 school

1 work email found @fineos.com LinkedIn matched

✓ Verified May 2026 4 data sources Profile completeness 100%

Current company

FINEOS

Role

Technical Consultant and Solution Reliability Engineer at FINEOS

Location

Woodstock, Georgia, United States

Company size

686 employees

Who is Jonathan Ingram? Overview

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Quick answer

Jonathan Ingram is listed as Technical Consultant and Solution Reliability Engineer at FINEOS at FINEOS, a company with 686 employees, based in Woodstock, Georgia, United States. AeroLeads shows a work email signal at fineos.com and a matched LinkedIn profile for Jonathan Ingram.

Jonathan Ingram previously worked as Technical Consultant | Solution Reliability Engineer at Fineos and Quality Assurance Analyst at Priority Payment Systems. Jonathan Ingram holds Associate Applied Science, Electronics And Computer Technology from Devry University-Georgia.

Company email context

Email format at FINEOS

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{first}.{last}@fineos.com

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AeroLeads found 1 current-domain work email signal for Jonathan Ingram. Compare company email patterns before reaching out.

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Profile bio

About Jonathan Ingram

WORK HISTORY FINEOS - Atlanta, GA Technical Consultant and Solution Reliability Engineer 10/2019 - Current -Implement, develop, and test configuration enhancements across our Admi Suite platform utilizing RESTful API/Mock Services. -Demo custom development/CR work from Dev team per sprint with client and key business stakeholders -Collaborate with key PMs and Cloud Ops to coordinate and execute deployments across Dev, QA, UAT, and PROD utilizing AWS and Jenkins. -Triage critical Production defects on our L2 support team utilizing resources from Data Engineers, Business, Product and Dev teams to meet strict SLA deadlines. -Acting in a team lead capacity assisting small team with day-to-day deployment activities. -Document and update processes when needed. Priority Payment Systems - Alpharetta, GA Quality Assurance Product Specialist 2/2018 – 10/2019 - Provide functional and regression testing of web based and mobile applications. - Ensure all defects are entered into the defect tracking system (JIRA).

Listed skills include Help Desk Support, Technical Support, Software Installation, Microsoft Excel, and 57 others.

Current workplace

Jonathan Ingram's current company

Company context helps verify the profile and gives searchers a useful next step.

Fineos

Technical Consultant and Solution Reliability Engineer at FINEOS

dublin, dublin, ireland

Website

fineos.com

Employees

686

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Company profile

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6 roles

Jonathan Ingram work experience

A career timeline built from the work history available for this profile.

Technical Consultant | Solution Reliability Engineer

Current

Fineos

1372 Peachtree Street

Implement, develop, and test configuration enhancements across our Admi Suite platform utilizing RESTful API/Mock Services.
Demo custom development/CR work from Dev team per sprint with client and key business stakeholders
Collaborate with key PMs and Cloud Ops to coordinate and execute deployments across Dev, QA, UAT, and PROD utilizing AWS and Jenkins.
Triage critical Production defects on our L2 support team utilizing resources from Data Engineers, Business, Product and Dev teams to meet strict SLA deadlines.
Document and update processes when needed.

Oct 2019 - Present

Quality Assurance Analyst

Priority Payment Systems

United States

Feb 2018 - Oct 2019

Client Services Representative

Priority Payment Systems

Provide superior customer and technical support to merchants and co-workers alike. Assist with troubleshooting and technical escalations from other Client Services Specialist. Determine Network connectivity issues with POS terminals. Assist supervisors and managers with various projects. Force close and delete and reset batches on POS terminals. Assist and.

Sep 2015 - Feb 2018

Help Desk Specialist Ii

Tropical Smoothie Cafe, Llc

Atlanta, GA

Job Description:Job Duties & ResponsibilitiesFields calls and provides customer service on POS/MICROS related issues for corporate and franchise locations.Assists in the installation, upgrading, imaging, and menu item programming of the POS/MICROS systems.Analyzes, documents, tracks, and monitors system problems to ensure data integrity and a timely.

Aug 2014 - Sep 2015

It Helpdesk Tech

Trc Staffing Services

Remotely assist Operators, managers, and team members with technology issues.Ensuring customer satisfaction in every step of troubleshooting process. Supporting commonly used software, hardware, and other equipmentSupporting back office hardware, POS hardware and software, and Web ApplicationsHandling constant changing flow of call volume; remain.

Jun 2012 - Aug 2014

Level Ii Help Desk

Worldpay

Greater Atlanta Area

WorldPay Atlanta, GAHelp Desk Level II Rep 10/2007 – 06/2012Assist with troubleshooting and technical escalations from the Tier 1 help desk specialists. Analyze and track issues with new software releases. Handle VAR level A support issues and become the escalation point. Complete and fax VAR set up sheets. Determine DSL issues with POS and VAR.

Jun 2003 - Jun 2012

Team & coworkers

Colleagues at FINEOS

Other employees you can reach at fineos.com. View company contacts for 686 employees →

SK

Sucheta Kanchanepally Colleague at Fineos Atlanta Metropolitan Area, United States View → CS

Christopher St. John Colleague at Fineos South Portland, Maine, United States, United States View → SH

Sarah Holdaway Colleague at Fineos Greater Boston, United States View → AH

Adam Hall Colleague at Fineos Belfast Metropolitan Area, United Kingdom View → JO

James O'Connor Colleague at Fineos Carlton, Victoria, Australia, Australia View → DM

Dariusz Murawski Colleague at Fineos Bydgoski, Kujawsko-pomorskie, Poland, Poland View → BM

Barry Mcgrath Colleague at Fineos Westport, County Mayo, Ireland, Ireland View → LC

Liam Cooney Colleague at Fineos Ireland, Ireland View → JL

José Luis Martínez Rodríguez Colleague at Fineos Barcelona, Catalonia, Spain, Spain View → AR

Anita Rambala Colleague at Fineos Alpharetta, Georgia, United States, United States View →

1 education record

Jonathan Ingram education

Devry University-Georgia

Electronics And Computer Technology

FAQ

Frequently asked questions about Jonathan Ingram

Quick answers generated from the profile data available on this page.

What company does Jonathan Ingram work for?

Jonathan Ingram works for FINEOS.

What is Jonathan Ingram's role at FINEOS?

Jonathan Ingram is listed as Technical Consultant and Solution Reliability Engineer at FINEOS at FINEOS.

What is Jonathan Ingram's email address?

AeroLeads has found 1 work email signal at @fineos.com for Jonathan Ingram at FINEOS.

Where is Jonathan Ingram based?

Jonathan Ingram is based in Woodstock, Georgia, United States while working with FINEOS.

What companies has Jonathan Ingram worked for?

Jonathan Ingram has worked for Fineos, Priority Payment Systems, Tropical Smoothie Cafe, Llc, Trc Staffing Services, and Worldpay.

Who are Jonathan Ingram's colleagues at FINEOS?

Jonathan Ingram's colleagues at FINEOS include Sucheta Kanchanepally, Christopher St. John, Sarah Holdaway, Adam Hall, and James O'Connor.

How can I contact Jonathan Ingram?

You can use AeroLeads to view verified contact signals for Jonathan Ingram at FINEOS, including work email, phone, and LinkedIn data when available.

What schools did Jonathan Ingram attend?

Jonathan Ingram holds Associate Applied Science, Electronics And Computer Technology from Devry University-Georgia.

What skills is Jonathan Ingram known for?

Jonathan Ingram is listed with skills including Help Desk Support, Technical Support, Software Installation, Microsoft Excel, Team Leadership, Windows Xp, Software Documentation, and Computer Hardware.

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