• Developed and designed comprehensive and detailed test plans and procedures to test various equipment including network switches, routers, monitors, remote access servers, network attached storage, and other computer infrastructure• Created over 15 engineering change proposals for newly developed technologies resulting in over 80 new software and hardware installations onboard naval surface ships

• Conducted project planning using a project management software such as Microsoft Project to ensure project plans include adequate test activities• Developed and recommended quality control criteria for testing processes and procedures• Evaluated new test software technologies and made recommendations to streamline testing processes and procedures

• Spearheaded the development and execution of testing methodologies, reducing system errors by 40%• Led a team of 7 to develop a financial management tool (budgeting, forecasting, reporting, presentations, dashboards, funding needs) for the finance department that revamped the day-to-day internal operations; the tool translated thousands of Excel syntax functions and manual processes into an automated JavaScript-based tool resulting in significant cost savings• Supervised a team of 3 test engineers who tested over 15 software releases of a data recording, compression, and encryption tool deployed to over 50 naval surface ships• Developed and designed comprehensive and detailed test plans, test procedures, test reports and traceability matrices

• Using Python, created a graphical user interface for a network configuration tool used to improve usability, accuracy and efficiency for Navy sailors• Conducted test activities with other testers and end-users (i.e. integration testing, user acceptance testing, regression testing and post deployment testing) resulting in the detection and resolution of over 60 software defects

• Using Java, improved the logging capability of a network configuration tool to capture 60% more error and status messages• Increased the Branch’s software version control verification process speed by 95% by identifying stale legacy products and evaluating and implementing new systems and processes in place

• Analyzed and performed due diligence for thousands of claimant eligibility requests for Unemployment Insurance benefits by reviewing, investigating, and ensuring claims were in accordance with laws, precedent, and state and federal codes• Recognized as a top performer in the Department by maintaining one of the highest accuracy rates in filing unemployment insurance claims • Hand-selected to lead various pilot programs to test new products and procedures • Authorized and issued Unemployment Insurance benefit payments to eligible claimants