Developed internal/external marketing budgets and monthly sales goals, performance tracking systems, and sales methodologies for meeting annual production requirements for agency start-up. Wrote 93% of agency loans including auto, mortgage, and home equity lines making top ten performer in Albuquerque. Achieved distinction by becoming top ten performing office in Albuquerque in seven of nine critical metrics including new mutual fund accounts, mutual fund dollars, life insurance premium, and raw new auto policy sales. Ancillary functions included behavioral interviewing, interoffice and interstate agency sales and marketing training, data utilization and management, and strategic planning to coordinate agency marketing strategies and sales goals with national and statewide advertising and marketing campaigns.

Responsible for developing and sustaining Safety/Quality Systems for the Technology Manufacturing Group. Primary duties included partnering with Industrial, Mechanical, Electrical Engineering, Process Engineering, Environmental Health and Safety, Micro-contamination, Automation, Training, and Manufacturing Management to find and implement creative solutions to both tactical and strategic problems in a multi process factory, testing for technical positions, team development, managing and training contractor staffs of up to fifty personnel, facilitating team meetings, estimating and evaluating risk, cost reduction planning, communications, and managing project budgets exceeding $2.2m.

Calibrated tool owner and operations and maintenance technician directly responsible for maintaining the accuracy and performance of over 50 Gasonics Plasma System Ashers and their related calibrated equipment. Have experience with RF, electrical, mechanical, pneumatic, vacuum, and robotic systems and have a solid understanding of troubleshooting methodologies.Core member of a process improvement team, have considerable experience with defect analysis, project safety, and hazardous materials transport and disposal. Co-wrote functional area operations and maintenance BKM’s, operations and maintenance specs, and performed statistical analysis to compare cross-shift performance to identify opportunities for training improvements.

Coordinated Diffusion and Epitaxial Reactor area. Role included scheduling output goals, equipment downtime, human resource management, engineering data collection projects, managing technician training, semiconductor processing technologies, and monitoring statistical process controls. Performed pre/post production analysis to monitor epitaxial growth profiles, lattice dislocations and vacancies, doping profiles, contaminants, and potential impacts from process interdependencies.