Jonathan James Email and Phone Number
Commercially focused, technically proficient and versatile Administrator | Customer Service professional - with a record of success and a commitment to using initiative to deliver customer service and operational performance improvements. Experience spans regular interaction with managerial and operational teams at all levels, and working within cross-functional teams to achieve excellent results in challenging environments. Takes a flexible approach to resolving complex queries, and working long and unsocial hours while ensuring first rate customer satisfaction and loyalty.Career aim: office-based role as self-employment provided an invaluable insight into the administrative aspects of running a business.
Mole Valley Farmers
View- Website:
- molevalleyfarmers.com
- Employees:
- 397
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Administrative AssistantMole Valley Farmers Feb 2019 - PresentNewport, Wales, United KingdomWorking in the fertiliser division of the UK's Largest agricultural retailer. I assist in all aspects of administration including telephone and email customer service, filing, running reports, product ordering, invoicing. As the team is small I also assist management in other tasks as required.
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Care AssistantLinc Care Oct 2017 - PresentCardiff, United KingdomAs part of a multi-disciplinary team, assisting with the care of residents with dementia using a person centred approach.
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Floor Layers Mate/AssistantPixel Flooring Services (Self Employed) Oct 2016 - Oct 2017South Wales, UkDuring this period, I dealt with all the admin tasks associated with running a business in association with the owner, and contributed to the installation of commercial and domestic flooring. I helped to source, evaluate and develop relationships with suppliers, and generate business by following up sales leads through Rated People, Checkatrade and the business website.My role spanned visiting customers on site, preparing quotes, booking contracts into the diary system, setting up accounts records and creating PowerPoint presentations for meetings and trade shows. Additionally, I installed flooring and rectified problems on site.
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Installations AdviserLeekes Apr 2016 - Oct 2016PontyclunIn this role, I assisted the double glazing conservatory building teams, provided customers with order information and resolved queries. I booked builders works in the diary, administered purchase orders and cheques, submitted planning/building control applications to councils, and liaised with surveyors / install managers to obtain missing additional information. -
Junior AdministratorLeekes Jul 2015 - Feb 2016PontyclunAs Junior Administrator, I assisted the double glazing team, provided information to customers regarding their orders, and resolved queries. The implementation of computerised records was an important aspect of my role, and this involved scanning old manual paper orders from last 10 years. I administered telephone payment transactions, updated payment records, and data input quotes onto the system for invoicing purposes.
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Customer Service RepresentativeCastle Leisure Ltd Jul 2014 - Jun 2015NantgarwThis role spanned providing Information to customers on session times, game rules & procedures & prize monies. I assisted with the setup, operation and close of the department whilst on shifts, checked and reconciled deliveries with orders, administered cash transactions, and reconciled cash and floats -
Personal Care AssistantVarious Employers Oct 2011 - Jul 2014Cardiff, United KingdomAs part of a multi-disciplinary team, provided Service Users with high standards of care to facilitate independent living.
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Support WorkerShaw Healthcare Jul 2010 - Jan 2012PontypriddAs part of a multi-disciplinary team, provided Service Users with high standards of care to facilitate independent living.
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AdministratorRichards Gray Oct 2007 - Oct 2009Cardiff, United Kingdom• Prepared Home Information Packs and provided Customer Service to clients and vendors.• Held accountability for the accurate and time efficient preparation and delivery of packs.• Acted as first point of contact for complex customer requests and complaints and resolved issues.• Checked, scanned and input HIP documents: Energy Certificates, Sale Statements, Evidence of Title/Utility Searches.• Input data to credit client accounts when errors were made in the ordering or preparation of products.• Contributed to team meetings to facilitate management of workloads and monitoring of service level agreements.
Jonathan James Skills
Jonathan James Education Details
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Hawthorn High School, PontypriddA-Levels -
Parc Lewis Primary School
Frequently Asked Questions about Jonathan James
What company does Jonathan James work for?
Jonathan James works for Mole Valley Farmers
What is Jonathan James's role at the current company?
Jonathan James's current role is Commercially focused, technically proficient and versatile Administrator | Customer Service professional.
What schools did Jonathan James attend?
Jonathan James attended Hawthorn High School, Pontypridd, Parc Lewis Primary School.
What skills is Jonathan James known for?
Jonathan James has skills like Respect, Flexible To Change, Close Attention To Detail, High Level Of Confidentiality, Completion, Communication Skills, Meet Deadlines, Overtime, It Skills, Microsoft Office, Time Management, Customer Service.
Who are Jonathan James's colleagues?
Jonathan James's colleagues are Lisa Shaw, Nicola Loosemore, Heather Gambie, Charlotte Homa, Kate Parr, Sarah Louise Keverne, Ed Paine.
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