Jonathan Jansson Email & Phone Number

Greater St. Louis Area

• Promoted to evaluate and approve applications for residential mortgage and home equity loans from members across the U.S. for a full-service financial institution offering products and services including free checking.
• Manage a pipeline of 21 to 30 loans per month, with an annual loan value of ~$30 million.
• Provide information on loan options to customers, realtors, and others as needed; identify member financial goals and provide solutions to meet those goals; request necessary documentation in order to analyze member.
• Receive and screen loan applications, request applicant credit and mortgage status, banking, and personal references; review file for completeness; submit qualified applications for further consideration to the Loan.
• Work closely with borrowers, loan processors, loan underwriters, real estate agents, title companies, insurance agents, attorneys, and appraisers to efficiently manage the entire cycle from loan application to approval.
• Maintain up-to-date knowledge of industry compliance changes, market conditions, and loan products.

United States

Greater St. Louis Area

• Promoted as a floating Assistant Branch Manager to fill-in at various branches in the absence of the Branch Manager.
• Provided assistance to Branch Managers to manage, direct, and administer the operation in accordance with established Credit Union policies, legal and regulatory requirements, and audit standards; completed required.
• Coached, trained and motivated branch personnel to provide friendly, responsive service to all members and to cross-sell appropriate products and services; mentored several employees to prepare them for future career.
• Represented the Credit Union during attendance at Chamber of Commerce meetings, Marketing, and Networking events.

Greater St. Louis Area

• Promoted twice to develop and expand bank relationships to help members fulfill their financial needs at Des Peres branch.
• Led and directed a team of three Personal Bankers to help members achieve financial success through credit union products and services, utilizing all departments and business partners, and providing exceptional service.
• Performed member transactions and requests including opening & closing accounts, and handling deposits, withdrawals, and transfers; cross-sold products including credit cards, investments, CDs, IRAs, insurance, and.
• Consistently demonstrated exceptional customer service skills by responding quickly to customer inquiries and concerns, creating customized solutions, and resolving problems; complied with all state and federal banking.

Greater St. Louis Area

• Handled a full range of banking transactions at the Creve Coeur branch; handled member inquiries, and resolved issues.
• Demonstrated efficient, accurate, and friendly teller service, performing duties including cashing checks, handling deposits, opening new accounts, processing loan payments, issuing money orders, transferring funds.

Greater St. Louis Area

• Contracted to Monsanto to manage inventory, safety, and delivery of necessary items used in laboratories by scientists for a provider of solutions that drive business process efficiencies, increase productivity, reduce.
• Offered superior customer relations by maintaining a smooth and organized work flow, coordinating compressed gas and liquid requirements to meet demanding timelines; prepared documentation and immediately addressed and.

Master Of Arts - Ma, Management And Leadership

Activities and Societies: Delta Mu Delta Honor Society

Bachelor Of Science - Bs, Management And Leadership

Master'S Degree, Business Management And Leadership