Jonathan Jansson Email & Phone Number

Greater St. Louis Area

Promoted to evaluate and approve applications for residential mortgage and home equity loans from members across the U.S. for a full-service financial institution offering products and services including free checking, home loans, online, and mobile access.• Manage a pipeline of 21 to 30 loans per month, with an annual loan value of ~$30 million.• Provide information on loan options to customers, realtors, and others as needed; identify member financial goals and provide solutions to meet those goals; request necessary documentation in order to analyze member financial status.• Receive and screen loan applications, request applicant credit and mortgage status, banking, and personal references; review file for completeness; submit qualified applications for further consideration to the Loan Committee for approval. • Work closely with borrowers, loan processors, loan underwriters, real estate agents, title companies, insurance agents, attorneys, and appraisers to efficiently manage the entire cycle from loan application to approval and disbursement.• Maintain up-to-date knowledge of industry compliance changes, market conditions, and loan products.

United States

Greater St. Louis Area

Promoted as a floating Assistant Branch Manager to fill-in at various branches in the absence of the Branch Manager. • Provided assistance to Branch Managers to manage, direct, and administer the operation in accordance with established Credit Union policies, legal and regulatory requirements, and audit standards; completed required documentation.• Coached, trained and motivated branch personnel to provide friendly, responsive service to all members and to cross-sell appropriate products and services; mentored several employees to prepare them for future career growth opportunities.• Represented the Credit Union during attendance at Chamber of Commerce meetings, Marketing, and Networking events.

Greater St. Louis Area

Promoted twice to develop and expand bank relationships to help members fulfill their financial needs at Des Peres branch.• Led and directed a team of three Personal Bankers to help members achieve financial success through credit union products and services, utilizing all departments and business partners, and providing exceptional service.• Performed member transactions and requests including opening & closing accounts, and handling deposits, withdrawals, and transfers; cross-sold products including credit cards, investments, CDs, IRAs, insurance, and loans to meet sales goals.• Consistently demonstrated exceptional customer service skills by responding quickly to customer inquiries and concerns, creating customized solutions, and resolving problems; complied with all state and federal banking regulations.

Greater St. Louis Area

Handled a full range of banking transactions at the Creve Coeur branch; handled member inquiries, and resolved issues.• Demonstrated efficient, accurate, and friendly teller service, performing duties including cashing checks, handling deposits, opening new accounts, processing loan payments, issuing money orders, transferring funds, and balancing the cash drawer.

Greater St. Louis Area

Contracted to Monsanto to manage inventory, safety, and delivery of necessary items used in laboratories by scientists for a provider of solutions that drive business process efficiencies, increase productivity, reduce costs and improve customer satisfaction.• Offered superior customer relations by maintaining a smooth and organized work flow, coordinating compressed gas and liquid requirements to meet demanding timelines; prepared documentation and immediately addressed and resolved all issues.

Master Of Arts - Ma, Management And Leadership

Activities and Societies: Delta Mu Delta Honor Society

Bachelor Of Science - Bs, Management And Leadership

Master'S Degree, Business Management And Leadership